Graduate Supervisor – Facility Operations

Primary Responsibilities

• Affiliate with the Coordinator of Membership & Operations to oversee, train, and supervise Facility Operations staff.
• Hire, schedule, and complete bi-weekly payroll for Facility Operations staff.
• Conduct disciplinary meetings with part-time student staff.
• Host part-time staff meetings with assistance from the Coordinator of Membership & Operations.
• Create, develop, and enforce policies and procedures related to Facility Operations.
• Oversee budget and revenue projections for Facility Operations.
• Manage Rec Automation software to enhance customer service operations.
• Organize and implement strategies to manage Rec Automation software.
• Inventory, research, and purchase fitness equipment for the facility.
• Handle equipment issues for patron use.
• Assist the Coordinator of Membership & Operations in planning and executing annual maintenance shutdown week.
• Attend mandatory meetings including full-staff and assigned committee meetings.

Secondary Responsibilities

• Attend staff meetings and trainings hosted by the Campus Recreation Services department.
• Serve as an active member on an Internal Committee.
• Lead American Red Cross CPR/AED/First Aid Professional Rescuer certification courses.
• Perform other duties as required.

Minimum Requirements

• Bachelor’s degree in Sports Management, Exercise Science, Higher Education, or a closely related field is preferred.
• Acceptance into the College of Graduate Studies at Cleveland State University.
• Current certification in CPR/AED/First Aid or ability to obtain prior to employment.
• One year of undergraduate experience in campus recreation and knowledge of basic practices in recreational sports.
• Leadership and supervisory abilities for undergraduate students and interns.
• Ability to work independently and as part of a professional team.
• Capacity to thrive in an environment that values entrepreneurial spirit, high expectations, accountability, and balanced lifestyles.

Education and Other Benefits of Employment

• Professional development opportunities in state, regional, and national workshops and conferences.
• 20% discount on Pro Shop goods.
• $30/semester employee credit.
• Free locker rental & towel service.
• Part-time employees may be eligible to enroll in our CENTERS 401k plan and receive 3% employer contribution.

Work Environment

• Office environment/fitness center environment.
• Moderate to loud noise.
• Evening/Weekend work as required.

Physical Demands

• Sitting at desk or table for at least 50% of the work day.
• Standing or walking for at least 50% of the work day.
• Repetitive wrist, hand, or finger movement (while operating computer equipment).
• Bending and stooping.
• Extended periods of reading fine print.