Graduate Program Coordinator.

Description

• Troubleshoots and maintains graduate student records detailing student progress through degree requirements.
• Follows up with students and faculty advisors to ensure completion of required milestones.
• Drafts PhD progress letters and PhD and Masters academic standing letters.
• Maintains records related to student funding sources.
• Identifies and addresses potential gaps in or changes in funding.
• Reviews student enrollment each term.
• Responds to student inquiries regarding program requirements and degree progress.
• Facilitates termly process of graduate student notices of assignment.
• Maintains awareness of student union rules and regulations.
• Serves as the primary point of contact for MS and PhD students.

Required Qualifications

• Bachelor’s degree plus 2-3 years of experience or equivalent combination of education and experience.
• At least three years of increasingly responsible higher education experience, with a high degree of autonomy.
• Experience and skill using Google and Microsoft Office applications, specifically Excel/Sheets.
• Exceptional organizational skills and ability to respond appropriately to pressure, deadlines, and changes in priorities and schedules.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and ability to work with a diverse group of stakeholders.
• Able to work independently and collaboratively as a member of a team.
• Excellent judgment in working with highly confidential information.
• Able to proactively identify and pursue relevant learning and professional development opportunities, and apply new knowledge and skills to enhance results.
• Commitment to diversity and to serving the needs of a diverse community.

Preferred Qualifications

• Experience working in an Academic Advising or Registrar’s Office.
• Experience and skill using Ellucian Banner or other student information systems.
• Experience working with graduate students.