Graduate Program Admission Coordinator
About the Position:
This role is an on-campus, in-person position. This position serves as a key admissions operations partner to Graduate Departments, providing centralized support to ensure accurate, efficient, and consistent admissions processes.
Responsibilities
- College Transcript Evaluations
- Perform academic history and GPA calculations.
- Review required academic materials and address inconsistencies on an as-needed basis.
- Manage enrollment holds for applicants who had satisfied outstanding requirements.
- Communication and Coordination
- Communicate and coordinate with graduate department contacts on a regular basis.
- Adequately adhere to best practices set by Moody School and SMU.
- Application Materials
- Scan mailed documents and transcripts and process through Slate CRM system.
- Process application materials from various external vendors through Slate CRM systems to fulfill applicant's checklist requirements.
- Data Updates
- Monitor term updates and application withdrawals.
- Facilitate admission revocation process with Enrollment Services departments.
- Perform record consolidation to resolve duplicates.
- Fulfill opt-out request lists from various sources/vendors.
- Financials Tasks
- Post admission deposits to student accounts.
- Prepare deposit and application fee payment transactions to post to graduate academic schools.
- Perform college transcript evaluations.
- Manage enrollment holds for applicants.
- Communicate and coordinate with graduate department contacts.
- Scan and process application materials.
- Monitor and update data.
- Post admission deposits and prepare financial transactions.
- Bachelor’s is required.
- A minimum of 3 years of experience is required.
- Proficiency with Microsoft Office suite specifically MS Word and Excel and experience with student administrative systems (PeopleSoft, Slate CRM or closely related systems) is a plus.
- Work experience with higher education is preferred.
- Demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies.
- Establish and maintain cooperative working relationships with others.
- Communicate effectively both orally and in writing.
- Demonstrate strong and effective problem-solving skills with the ability to identify and analyze problems, as well as devise solutions.
- Show strong organizational, planning, and time management skills.
- Possess attention to detail.
- Sit for long periods of time.
Essential Functions
Essential functions include but are not limited to the following:
Education and Experience
Knowledge, Skills and Abilities
Physical and Environmental Demands
About SMU
SMU is a private research university located in Dallas, Texas. It serves approximately 7,000 undergraduate and 5,000 graduate students through eight degree-granting schools. SMU is committed to academic freedom and open inquiry, and its relationship with Dallas provides unique learning, research, social, and career opportunities. SMU is nonsectarian in its teaching and committed to supporting students, faculty, and alumni as they become ethical, enterprising leaders in their professions and communities.
Benefits
SMU offers staff a broad, competitive array of health and related benefits, including traditional benefits such as health, dental, and vision plans, wellness programs, and tuition benefits. Additionally, SMU provides a range of retirement programs to benefit and protect employees throughout their working and retirement years.
Deadline to Apply
Priority consideration may be granted to applications received by July 27, 2026. The deadline to apply is August 14, 2026.
EEO Statement:
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.