Graduate Assistant in Alumni Engagement and Marketing & Communications

About the Role

As the Graduate Assistant for Alumni Engagement and Marketing & Communications at Carroll University, you will gain practical experience in various facets of alumni engagement and marketing. This position supports the alumni team in events like Homecoming, Reunion & Family Weekend, and regional gatherings, as well as assists the marketing and communications team with website updates, social media, and communications.

Responsibilities

• Represent Carroll University at internal and external events.
• Assist with event logistics, including planning, vendor outreach, material preparation, photo/video coverage, execution, and follow-up.
• Attend major university events such as Homecoming, Reunion & Family Weekend, Distinguished Alumni Awards Ceremony & Dinner, Pioneer Golf Classic, and Commencement (subject to availability).
• Process event registrations in the database.
• Maintain accurate alumni data, including updating contact information, tracking engagement, and recording event attendees.
• Monitor and update website content, ensuring current photos, videos, and information.
• Support social media efforts by providing assets for platforms like TikTok, Facebook, Instagram, and LinkedIn.
• Perform office duties such as answering phones, mailings, printing, and greeting visitors.
• Complete other assigned duties and projects.

Qualifications

• Education and/or Experience:
  • Bachelor’s degree required.
  • Previous experience in event planning and communications preferred.
  • Experience in higher education preferred.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) required; database experience a plus.
  • Willingness to learn Adobe Photoshop or existing familiarity.
  • Eagerness to adapt to evolving digital tools and technologies.
  • Enrollment as a full-time student in an eligible Carroll University graduate program (tuition waived for all programs except Physical Therapy and Physician Assistant).
• Human Relations Skills:
  • Ability to maintain confidentiality.
  • Strong interpersonal and organizational skills; multitasking ability.
  • Attention to detail.
  • Ability to work effectively with diverse individuals.
  • Strong written and verbal communication skills.
  • Self-motivated with analytical and problem-solving abilities.
  • Customer service experience strongly preferred.

Term of Employment

This position is limited to a two-year employment term.

Compliance

Employees may be required to report violations under Title IX and the Clery Act. If designated as a Campus Security Authority, you will receive resources for reporting. Access the Annual Security and Fire Safety report here or obtain a copy at the Department of Public Safety, 239 East Ave., Waukesha, WI 53186.

Carroll University is committed to diversity, equity, and inclusion, rooted in its Presbyterian (U.S.A.) heritage. We seek applicants who demonstrate an understanding of social justice and can inspire our diverse student population.