Graduate Admissions Associate

Job Description

The Graduate Admissions Associate plays a pivotal role in guiding prospective medical and veterinary students from initial engagement through enrollment. This is a consultative, student-facing role focused on building trust, providing expert guidance, and helping applicants confidently navigate one of the most important decisions of their lives. This position blends high-touch advising, structured evaluation, and enrollment support.

Responsibilities

• Serve as a primary point of contact and trusted advisor for prospective and accepted students
• Build strong, professional relationships through phone, video, text, email, and digital communication
• Lead structured, meaningful conversations that uncover student motivations, goals, concerns, and readiness
• Provide personalized guidance to help students make informed, confident enrollment decisions
• Address hesitation, uncertainty, or barriers with clarity, empathy, and solution-oriented advising
• Conduct structured applicant discovery conversations and document professional evaluations for Admissions Committee review
• Guide applicants through admissions requirements, timelines, and preparation expectations
• Partner with Enrollment Operations to ensure files move efficiently through the review process
• Communicate admissions decisions and next steps with professionalism and care
• Support accepted students through the enrollment process from acceptance to matriculation
• Provide proactive outreach to maintain engagement, momentum, and confidence
• Educate students on enrollment steps including documentation, housing, financial readiness, and program preparation
• Collaborate with student finance, housing, academics, and student services to ensure a smooth transition
• Actively manage a pipeline of prospective and/or accepted students to ensure consistent progress toward enrollment
• Maintain accurate and timely documentation in CRM and student information systems
• Deliver engaging virtual and in-person presentations to prospective and accepted students, including webinars, information sessions, and onboarding events, to educate and inspire confidence
• Travel domestically and internationally to represent the institution at recruitment events, host campus or island tours, and support experiential opportunities for aspiring students
• Partner closely with Admissions Operations, Enrollment, Student Finance, Academics, and Student Services
• Participate in training, coaching, and skill development to continuously improve advising effectiveness
• Share feedback and ideas to enhance the student experience and admissions processes
• Represent institutional values and brand standards in all interactions

Qualifications

• Bachelor's Degree in business or related field
• Required: 3+ years in admissions, enrollment advising, consultative sales, or student-facing recruitment
• PREFERRED: 3+ years in higher education
• Strong consultative communication and relationship-building skills
• Confident in leading structured conversations and interviews
• Strong judgment and ability to assess student readiness and fit
• Ability to guide decisions through trust, credibility, and empathy
• Collaborative team player with a growth mindset
• Highly organized with strong follow-up and time management skills
• Comfortable working in a performance-driven, student-centered environment
• Proficiency with CRM systems, databases, and Microsoft Office tools
• Ability to work flexible hours, including occasional evenings or weekends as needed
• Willingness to travel occasionally and work in a remote/hybrid environment as required

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $60,000.00 - $70,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

The position qualifies for the below benefits:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays

For more information related to our benefits please visit: https://careers.covista.com/benefits