Graduate Admission, Administrative Analyst

Position Summary

The Graduate Admission, Administrative Analyst supports the systems, workflows, and operational processes that drive graduate admissions at San Diego State University. This position serves as a key resource for admissions staff and campus partners by managing application processing workflows, analyzing and resolving system issues, maintaining admissions configurations, and supporting process improvements. The Analyst also develops training resources, coordinates user access, and helps ensure accurate, efficient, and student-focused admissions operations throughout the application cycle.

Key Responsibilities

• Support graduate admissions operations by monitoring application workflows, reviewing data, and helping ensure applications are processed accurately and efficiently throughout the admissions cycle.
• Analyze and resolve system and application issues, working closely with admissions staff, business analysts, and IT partners to troubleshoot problems and implement solutions.
• Develop and maintain reports, queries, and data tools that support operational decision-making, workflow management, and continuous process improvement.
• Support admissions system configurations and annual setup activities, including program maintenance, application cycle preparation, testing, and validation of system updates.
• Serve as a key resource for staff and campus partners, providing support for admissions workflows, system access, security permissions, and process-related questions.
• Identify opportunities to improve efficiency and automation, recommending enhancements that streamline operations and improve the experience for applicants and staff.
• Create training materials and deliver training sessions for admissions staff, student assistants, and campus partners to support effective use of admissions systems and processes.

Why Join Us?

• Help shape the graduate admissions experience for thousands of prospective students each year.
• Work in a collaborative, supportive environment where your ideas and expertise can make a real impact.
• Gain valuable experience with enterprise systems, data analysis, process improvement, and higher education operations.
• Partner with professionals across Enrollment Services, Information Technology, and academic departments.
• Take on meaningful projects that improve efficiency, service, and the student experience.
• Enjoy professional development and career growth opportunities at one of California's leading public research universities.

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

Enrollment Services supports students throughout their SDSU journey, from recruitment and admission through graduation. The division includes Admissions, the Office of the Registrar, Financial Aid and Scholarships, Outreach and Recruitment, Strategic Partnerships, International Recruitment, Class Scheduling, Communications, and the Cal Coast Student Financial Center, all working together to provide a seamless and student-focused enrollment experience. Within Enrollment Services, the Office of Admissions oversees undergraduate and graduate admissions processes for a diverse applicant population, including first-year, transfer, graduate, international, and student-athlete applicants. The Graduate Admissions Unit plays a vital role in processing and evaluating graduate applications, maintaining student records, coordinating application reviews with academic departments, and ensuring qualified students are successfully admitted to SDSU's graduate programs.

Education and Experience

• Bachelor's degree in public administration, business administration, or a related field (or an equivalent combination of education and experience).

Key Qualifications

• Experience supporting admissions, enrollment, student services, or other administrative functions in a college or university environment.
• Strong organizational skills with the ability to manage multiple priorities, coordinate projects, and meet deadlines in a fast-paced setting.
• Experience reviewing documents, maintaining accurate records, and performing detailed data entry with a high level of accuracy.
• Ability to analyze information, apply policies and procedures, and make sound decisions using good judgment and problem-solving skills.
• Knowledge of budgeting practices, reporting processes, and basic research or data analysis techniques to support operational and program goals.
• Experience creating reports, training materials, presentations, or other communications for diverse audiences.
• Proficiency with database systems and business applications, including experience updating records and maintaining data integrity; PeopleSoft Campus Solutions experience is a plus.
• Strong written and verbal communication skills with the ability to build positive relationships and serve as a resource for students, colleagues, and campus partners.
• Eagerness to learn, adapt, and contribute to a collaborative team dedicated to supporting student success and organizational excellence.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation

• CSU Classification Salary Range: $4,799.00 – $6,992.00 /month; hiring salary not expected to exceed $4,799.00/month.

Full Benefits Package Includes

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.