Gourmet-To-Go Service PIC (person in charge)

Responsibilities

• Assist in effectively directing and supervising all aspects of the GTG department, specifically the service areas of the department, including but not limited to: GTG counter, self serve cases, end caps, dumps (refrigerated display cases), etc.
• Assist GTG management with directing work flow in the department and coordinate activities involved with Customer Service, packaging, PPG (Party Planning) orders, production, sale, and merchandising.
• Assist the GTG Management team with the overall supervision of all employees in the department including; delegating and scheduling work, sanitation, customer service, product preparation and production.
• Oversee the daily display of GTG foods in the main customer service case including: merchandising, pricing, cleanliness and inventory and excellent product quality of all products presented, stocked, filled, etc.
• Demonstrate excellent team building skills within the department, the store and the Company.
• Focus on achieving the sales, gross profit, customer service and labor goals established for the department, on a per shift basis.
• Adhere to all local, state and federal health and labor laws, OSHA regulations and EEOC requirements ensuring that the work environment is safe and healthful and free from discrimination and harassment.
• Manage the approved labeling procedures and standards for product packaging as outlined. In Nino’s “Uniform Packaging and Labeling Standards” guidelines
• Assist with the implementation of new recipes and products including any training for associates.
• Follow all company recipe and product preparation standards.
• Assist with the demo program for the store, specifically ensuring that product presentation and customer service is a top priority and that all demo personnel are properly trained on product preparation, product ingredients, sanitation and food safety requirements.
• Maintain knowledge of all products carried in the department including being fully knowledgeable in the differences (in price, taste, preparation or use) between the many varieties and types of items offered in the departments and the store.
• Check and verify GTG department merchandise received to ensure that all items listed on vendor invoices are delivered according to quality standards.
• Assist GTG Manager/Executive Chef/Sous Chef with ordering