Google TV Experience Manager

About the role

Elevate your career as a Google TV Experience Manager at 2020 Companies, where your expertise in the Google TV product ecosystem becomes the engine for explosive market growth. You will spearhead a high-impact sales strategy, converting your deep product knowledge into "best-in-class" customer experiences and building powerhouse retail partnerships through elite training and advocacy.

Responsibilities

• Drive Sales Growth: Effectively promote Google TV products and related products within assigned retail locations to achieve and exceed sales targets
• Cultivate Retailer Relationships: Build and maintain strong relationships with key decision-makers at leading retailers such as Best Buy
• Deliver Exceptional Customer Experiences: Ensure the "Best Experience" for retail partners and end-consumers through expert product knowledge and outstanding service
• Maximize Product Placement: Optimize product displays and in-store presence to enhance brand visibility and drive customer engagement
• Provide Product Expertise: Serve as a trusted advisor, educating retailers and customers on the features and benefits of Google TV devices and the broader ecosystem
• Execute Sales Strategies: Implement and adapt sales strategies to capitalize on market opportunities and achieve sales objectives
• Report and Analyze Sales Data: Track sales performance, analyze trends, and provide regular reports to management, identifying areas for improvement
• Train and Advocate: Provide comprehensive training to retail staff in Best Buy locations and other key retailers on the Google TV platform, ensuring they can effectively advocate for and pitch Google TV to consumers

Qualifications

• Drives Results: Proven ability to consistently drive results and exceed sales targets in a fast-paced retail environment. This includes a track record of meeting or surpassing sales quotas, demonstrating a strong sense of urgency, and a commitment to achieving measurable outcomes
• Influences Retail Leadership: Demonstrated ability to influence retail partners and build strong, lasting relationships with key decision-makers, specifically within strategic retail store leadership. This involves effective communication and the ability to present compelling arguments that resonate with retailer needs and priorities
• Customer Focus: Strong customer focus with a passion for delivering exceptional customer experiences and ensuring high satisfaction levels. This includes actively listening to customers' needs, providing knowledgeable, helpful assistance, and resolving issues promptly and professionally
• Situational Adaptability: Highly adaptable with the ability to demonstrate situational adaptability and adjust sales strategies to meet evolving market conditions and retailer needs. This involves being flexible and responsive to change, and being able to quickly learn and adapt to new products, processes, and technologies
• Self-Starter: A proactive and driven self-starter who can work independently and manage time effectively. This includes taking initiative, setting priorities, and demonstrating a strong work ethic with minimal supervision
• Product Knowledge: The ability to acquire and sustain a high level of product knowledge regarding Google TV devices and the broader ecosystem and effectively communicate it to retailers and customers. This includes the capacity to grasp technical information quickly, comprehend product features and benefits, and express them clearly and concisely