Goodwill Store Manager

Goodwill is hiring a Retail Store Manager to manage all aspects of a retail thrift store, including staffing, donation processing and pricing, sales floor presentation, and administrative oversight.

Pay

$32.00 with potential incentive pay.

Responsibilities

• Manage store logistics, inventory, and store performance/goals
• Manage the entire donated goods process: donation door to production area to sales floor to preparation for outlet/recycling
• Merchandise the sales floor
• Oversee production and pricing of donated merchandise
• Maintain a safe and clean store environment
• Provide outstanding customer service
• Oversee the store management team, which supervises daily operations
• Recruit, hire, train, and terminate staff
• Work as a team to meet budget and production goals
• Ensure adherence to the organization’s policies and procedures
• Provide regular and accurate reporting to human resources, asset protection, safety, finance, and other departments
• Complete required safety assessments
• Oversee store budget, staffing, and goals

Requirements

• Customer service experience
• Experience supervising and hiring staff
• Retail management preferred
• Computer skills, including email, intranet, metrics applications for data entry, Microsoft Word, and webinar/conference call tools
• Budget management and tracking
• Leadership, communication, organizational, and decision-making skills

Physical Requirements

• Able to read, write, and speak the English language to communicate with staff and customers
• Able to move independently or with reasonable accommodation within the facility
• Able to lift and carry 20–100 pounds with team lifting or mechanical assistance
• Able to stand, stoop, bend, or carry for extended periods
• Tolerant to extreme changes in temperature and humidity
• May be required to work more than 40 hours per week
• Must work evenings, weekends, and extended shifts to manage the store’s needs
• Must have reliable transportation, a good driving record, a valid driver’s license, and proof of personal vehicle insurance
• Must pass a DMV check
• All positions require the completion of a background check; acknowledging or having criminal convictions does not constitute an automatic bar to employment

Qualifications

• 3–5 years of supervisory/management experience, preferably in retail
• High school diploma or equivalent

Benefits

• Medical, vision, dental, and voluntary products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Easterseals-Goodwill is a 501(c)(3) nonprofit organization and a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program; under PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms

This response is AI-generated, for reference only.