Golf Shop Service Agent

General Responsibilities

• Greet all customers in a warm, friendly and welcoming tone.
• Answer the phone and provide appropriate information to customers.
• Process tee time reservations, collect golf fees and proactively sell golf merchandise.
• Accurately account for all credit card and cash handling transactions.
• Ensure the overall cleanliness and presentation of the Golf Shop is maintained daily.
• Afford assistance in checking out and accounting for rental equipment.
• Afford assistance in the snack bar area when on occasion or as needed.
• Drive golf carts and park them in the staging areas.

Job Qualifications

• Education: High school diploma or equivalent.
• Experience: Proficiency in Microsoft Word, Outlook and Excel. Must have attention to detail. Knowledge of Point-of-Sale systems is helpful. Previous golf related experience ideal. Previous guest service and cashier experience preferred.
• Skills: Excellent written and oral communication skills required. Positive interpersonal skills required. Must be fluent in verbal and written English. Basic computer and typing skills are required.

Physical Requirements

• Ability to speak and hear.
• Closed and distance vision.
• Identify and distinguish colors.
• Frequent standing with some walking and sitting.
• Will stand for long periods of time.
• Frequently lifts/carry up to 5 lbs.
• Occasionally lifts/carry up to 25 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly.
• Working Conditions: Generally, in an indoor retail setting. Will be using a computer frequently. Varying schedule to include evenings, holidays and extended hours as business dictates.