Golf Shop Attendant

About the role

Southworth owns and operates a growing portfolio of premier private communities, offering inspired environments and locations. Dedicated to hospitality and endless activities for the entire family, Southworth provides members a world at play. With a reputation for stability, integrity, and innovation, the clubs and communities offer exceptional locations where members can live life at ease. The team plays a crucial role in elevating the experience for members, residents, guests, and fellow team members, supported by a wide array of benefits, engagement programs, unique perks, discounts, and fun.

Responsibilities

• Greet and welcome customers with a warm and professional demeanor.
• Assist customers in selecting golf merchandise, including clubs, apparel, accessories, and equipment.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain the cleanliness and organization of the golf shop, ensuring merchandise displays are visually appealing and well-stocked.
• Provide information about the country club's golf services, tee times, and upcoming events.
• Answer phone inquiries, schedule tee times, and manage reservations.
• Coordinate and manage golf club rentals for customers.
• Assist in managing inventory levels by conducting regular stock checks and replenishing items as needed.
• Collaborate with the golf events team to support the coordination of tournaments and outings.
• Stay informed about the latest golf equipment, fashion trends, and industry developments.
• Uphold and promote the club's policies, rules, and regulations among members and guests.
• Handle customer inquiries, concerns, and feedback in a professional and courteous manner.

Requirements

• High school diploma or equivalent.
• Prior retail or customer service experience, preferably in a golf shop or related field.
• Strong knowledge of golf equipment, apparel, and accessories.
• Familiarity with point-of-sale (POS) systems and basic cash handling.
• Excellent interpersonal and communication skills.
• Organizational skills with attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional appearance and demeanor.
• Flexibility to work weekends, holidays, and occasional evenings as required.
• Passion for golf and a willingness to learn and stay updated on industry trends.

Benefits

• Competitive options for medical, physical, and mental health and wellness.
• Life insurance.
• 401k matching.
• Paid time off.
• Family‑company roots with a wide array of benefits, engagement programs, unique perks, discounts, and fun.