Golf Services (Guest Services) (Part-time)

About the role

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

What we’re seeking

Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces.

Responsibilities

• Welcome and assist players with check-in and reservations, ensuring they have all the info they need to get started and enjoy their Topgolf experience to the fullest.
• Provide detailed information about the venue, gameplay, and current promotions, helping players make the most of their visit and enhancing their overall experience.
• Assist with golf clubs and equipment, ensuring players have the right gear to improve their game and have a great time.
• Keep the venue clean, organized, and inviting, from tidying up the retail area to offering players helpful guidance and recommendations.
• Stick to safety and sanitation standards, keeping the guest services area clean, safe, and compliant—because a great experience starts with a clean and safe environment.
• Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported.

Requirements

• A Positive Attitude – Because being a grump is no fun!
• One Team Mentality – We believe the phrase “Teamwork makes the dream work” will never go out of style.
• Player Focus: You obsess over making our Players’ experience the absolute best it can be.
• Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
• Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere!

Physical Requirements

• Lift and move items up to 50 lbs., including carrying golf bags with clubs across multiple floor levels. Comfort with bending, stooping, and carrying is essential.
• Be on your feet for most of the day, with a love for walking throughout your shift.
• Constantly engaged in a variety of physical activities with a can-do attitude.
• Endurance to keep up the pace in a high-volume working environment, whether it’s a long shift or tackling a time-consuming task.

Benefits

• Competitive hourly wages with tips available for certain positions.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Free mental well-being platform.
• Flexible shifts: day, night, and weekend shifts available for both part-time and full-time roles.
• Free game play and discounted food and retail items.
• Weekly Playmaker meals.
• Career growth opportunities with a strong culture of promoting from within.
• A playful environment where you can make new friends.