Golf Professional

Responsibilities

• Oversees daily operations of the golf course pro shops and concessions, ensuring smooth and efficient service.
• Aids in creating and implementing merchandising strategies to increase facility revenue, including pro shop merchandise and food and beverage sales.
• Contributes to the development and execution of marketing initiatives aimed at increasing rounds of golf, including promoting the facility through radio, print, digital advertising, social media, and other promotional channels.
• Manages merchandising, including selecting, purchasing, pricing, and maintaining adequate inventory of golf apparel, equipment, and concession items.
• Aids with pro shop and concession tasks as needed to support operations.
• Prepares and manages the annual budget for pro shop and concession operations.
• Maintains accurate financial records, including cash reconciliation, deposits, and reporting for merchandise, tournaments, food and beverage, and daily golf operations.
• Safeguards proper collection, documentation, and remittance of greens fees, cart rentals, trail fees, and all course revenues to the city treasurer.
• Maintains accurate inventory and point-of-sale records for all merchandise and supplies.
• Manages the opening and closing of golf facilities, daily golf play, golfer access, reservations, and the tee time system.
• Oversees the check-in process, starting of play, and monitoring course pace.
• Verifies scorecards and computes handicaps.
• Instructs and enforces course rules, provides updates on course conditions, and ensures a positive golf experience for all players.
• Collaborates with the golf superintendent on course maintenance schedules, facility readiness, and special event course preparations.
• Develops, organizes, and manages tournaments, leagues, clinics, and junior golf programs.
• Provides individual and group golf lessons and clinics for players of various skill levels and retains a portion of lesson fees as compensation.
• Coordinates with golf associations, promotes tournaments, schedules outside events, and manages play around special events.
• Recruits, trains, schedules, supervises, manages performance, and evaluates pro shop, concessions, seasonal staff, temporary agency staff, and the assistant golf professional.
• Keeps accurate records of employee schedules, performance, and time reporting. Oversees timecard entry, payroll reporting, and submits for payroll processing.
• Provides direction, task training, and support to employees to ensure quality work and adherence to standards.
• Responds to public inquiries, complaints, and service requests in a courteous and timely manner.
• Consistently keeps supervisor and relevant team members informed about work progress, current and potential issues, and proactively suggests new or improved solutions to address challenges.
• Collaborates with internal and external partners to support efficient interdepartmental and community operations.
• Establishes and enforces golf course policies, rules, and regulations and may initiate sanctions for non-compliance.
• Maintains compliance with city policies, procedures, and safety practices.
• Attends approved meetings, conferences, and training sessions, to remain current on the principles, practices, and developments in assigned work areas.
• Establishes and maintains effective working relationships with the golf superintendent, maintenance staff, city employees, golf associations and the general public.

Requirements

• Graduation from an accredited college or university with a bachelor’s degree in business management, or a related field.
• At least three years' experience performing as a Golf Pro or Assistant Golf Pro.
• Possession of a current and valid driver’s license.
• Must be a member in good standing of the Professional Golfers Association (Class “A”).
• Must be able to work varying shift hours, including evenings and weekends.
• Successful completion of pre-employment background check, physical, and drug test to include prescription medication.