Golf Pro Shop/Retail Attendant

About the role

Welcome guests with genuine hospitality and professional service.
Assist customers with golf apparel, equipment, accessories, and merchandise purchases.
Process retail sales accurately using the point-of-sale (POS) system.
Answer phones, book tee times, and assist with golf reservations.
Keep the Pro Shop clean, organized, attractive, and fully stocked.
Provide information about the golf course, tournaments, resort amenities, and local attractions.
Monitor inventory levels and assist with restocking merchandise.
Support daily golf operations while maintaining the highest standards of guest service.
Work collaboratively with the golf operations team to ensure a seamless guest experience.

Responsibilities

• Welcome guests with genuine hospitality and professional service.
• Assist customers with golf apparel, equipment, accessories, and merchandise purchases.
• Process retail sales accurately using the point-of-sale (POS) system.
• Answer phones, book tee times, and assist with golf reservations.
• Keep the Pro Shop clean, organized, attractive, and fully stocked.
• Provide information about the golf course, tournaments, resort amenities, and local attractions.
• Monitor inventory levels and assist with restocking merchandise.
• Support daily golf operations while maintaining the highest standards of guest service.
• Work collaboratively with the golf operations team to ensure a seamless guest experience.

Requirements

• High school diploma or equivalent.
• Previous retail, hospitality, or customer service experience preferred.
• Knowledge of golf equipment, apparel, or etiquette is a plus.
• Basic math and cash-handling skills.
• Excellent communication and interpersonal skills.
• Weekend and holiday availability.

Qualifications

• Organized and detail-oriented.
• Comfortable multitasking in a fast-paced environment.
• Reliable with a positive attitude and strong work ethic.
• Passionate about providing exceptional guest experiences.
• Eager to learn about the game if not already familiar with golf.

Skills

• Customer service skills.
• Knowledge of golf equipment and etiquette (preferred).
• Ability to work in a fast-paced environment.
• Positive attitude and reliability.

Benefits

• Complimentary employee meals.
• Resort and retail discounts.
• Complimentary golf privileges (based on course availability).
• Flexible scheduling.
• Supportive team environment.
• Aesthetically pleasing mountain setting.
• Opportunities to grow within hospitality.

Pay

Compensation is commensurate with experience.

Schedule

Shifts are flexible based on business needs.