Golf Operations/Services Intern

About the role

We are seeking a dynamic and motivated individual to join our team as a Golf Services Intern. This internship offers hands-on experience in golf operations at a premier golf facility. Interns will perform all the duties of a Pro Shop Attendant, with additional opportunities for professional development, cross-training in other golf-related areas, and learning the ins and outs of a high-quality golf operation. This program is ideal for students interested in Golf Management, Hospitality, or those looking to build a career in the golf services industry.

Responsibilities

• Pro Shop Operations: Open and close the pro shop according to established checklists, ensuring all tasks are completed. Greet guests, process sales, and take payments following established procedures.
• Guest Registration & Tee Time Management: Book tee times and golf lessons both in-person and over the phone. Handle guest inquiries, ensuring prompt and accurate service.
• Collaboration with Golf Staff: Work closely with Player Assistants, Golf Services Attendants, and teaching staff to ensure smooth player registration and proper pace of play on the course.
• Pro Shop Merchandising: Maintain knowledge of pro shop merchandise, assist with inventory, restocking, and creating visually appealing golf displays.
• Facility Upkeep: Inspect guest areas (locker rooms, lobby, patio) to ensure cleanliness and organization.
• Cross-Training Opportunities: Provide support to the Golf Dome and Golf Academy operations, and occasionally fill temporary roles in other golf-related departments as needed.

Qualifications

• Must be a currently enrolled student at an accredited college or university, preferably in a golf management or related program; students in all programs with a strong desire to learn and work in the golf services industry will be considered.
• Must have excellent guest service skills.
• Ability to keep accurate records.
• Ability to work well, and communicate effectively, within a team environment.
• Ability to work a flexible schedule including weekends, holidays and a variety of shifts.
• Valid Driver’s License.

Benefits

• Educational Focus: Develop strong customer service skills by managing guest inquiries, tee time bookings, and assisting with pro shop sales.
• Gain experience in day-to-day golf operations, including opening