Golf Operations, River Place County Club

About the Role

Outside Services Attendant is responsible for delivering an exceptional golf experience by providing first-class service to members and guests from arrival through departure. This highly visible position serves as a key ambassador for the Golf Operations team, ensuring a welcoming atmosphere while maintaining the highest standards of professionalism, hospitality, and attention to detail.

Responsibilities

• Guest & Member Service
  • Greet members and guests promptly, warmly, and professionally upon arrival.
  • Assist with unloading, cleaning, and staging golf bags.
  • Provide personalized service that exceeds member and guest expectations.
  • Offer knowledge of club amenities, course information, tournament schedules, and daily operations.
  • Create a positive first and last impression of the club experience.
• Cart Operations
  • Prepare, clean, and stage golf carts to club standards.
  • Ensure all carts are fully charged, stocked, and properly equipped before use.
  • Maintain cart cleanliness throughout the day.
  • Monitor cart inventory and communicate maintenance concerns to management.
  • Organize cart staging areas to ensure efficient operations.
• Practice Facility Management
  • Set up and maintain driving range, short game, and practice facilities.
  • Collect, clean, and rotate practice balls.
  • Ensure practice areas remain clean, organized, and properly stocked.
  • Assist members and guests with practice facility needs.
• Bag Room Operations
  • Maintain an organized and secure bag storage facility.
  • Accurately handle and store member golf clubs and personal belongings.
  • Clean golf clubs and equipment following rounds.
  • Assist with bag transfers and transportation as needed.
• Course & Event Support
  • Support golf tournaments, outings, and club events.
  • Assist with course setup, signage placement, and special event preparation.
  • Maintain staging areas, starter areas, and clubhouse entrances.
  • Collaborate with Golf Professionals and club staff to ensure smooth daily operations.
• Facility Appearance
  • Maintain exceptional cleanliness and presentation standards throughout all golf operation areas.
  • Ensure bag drop, cart staging, practice facilities, and service areas reflect the club's luxury standards.
  • Perform light maintenance and operational tasks as assigned.

Qualifications

• Strong commitment to hospitality and customer service excellence.
• Professional appearance and demeanor.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Strong attention to detail and organizational skills.
• Knowledge of golf and golf etiquette preferred.
• Ability to work mornings, evenings, weekends, and holidays.
• Valid driver's license preferred.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, and work outdoors for extended periods.
• Comfortable working in varying weather conditions.
• Ability to drive golf carts safely and responsibly.

Preferred Characteristics

The ideal candidate is energetic, service-focused, and passionate about creating memorable experiences for members and guests. They take pride in maintaining the highest standards of professionalism, understand luxury hospitality expectations, and consistently demonstrate a positive attitude while representing the club.

Compensation

Competitive hourly wage plus opportunities for gratuities and employee golf privileges. Perks may be subject to employee contribution and vary based on eligibility & location. Reports to Head Golf Professional / Director of Golf. Classification: Part-Time or Full-Time, Hourly Non-Exempt.