Golf Course Marshal

Job Summary

The Golf Course Marshal provides excellent customer service and promotes the game of golf through monitoring play on the golf course. Ensure that play moves smoothly and customers adhere to course policies and procedures.

Requirements

• High school diploma or equivalent (unless currently attending school)
• Valid driver's license
• Dependable with a strong work ethic
• Excellent communication and interpersonal skills
• Excellent customer service skills
• Good problem-solving skills
• Ability to work with others
• Ability to work outside for long periods in different types of weather
• Physical ability to stoop, bend, and lift an average weight of 30 pounds

Preferred

• Golf course experience a plus

Schedule

• Days varied, including weekends and holidays
• Set hours - 16 hours required weekly

Core Responsibilities

• Manage the flow of the golf course through excellent customer service while responding to golfers' questions, requests, and concerns
• Inform golfers about golfing operations, including restroom locations, water coolers, refreshments, pin placements, tee locations, wet areas, etc.
• Direct golfers around the course, if they are unfamiliar with the layout
• Inform golfers about course policies, and let golfers know when they might be in violation of course policy
• Assist golfers search for lost balls or gently suggest they give up the search to keep the pace of play going as needed
• Mediate disputes that might arise between groups on the golf course when appropriate
• Seek out opportunities to care for the course, including repairing ball marks, sanding tee-boxes, replacing divots, picking up debris, etc.
• Look for ways to maintain the pace of play on the golf course
• Inform Golf Shop Supervisor of any problems or complaints from customers as soon as possible
• Other duties as assigned by management