Golf Cart Shuttle Attendant

About the role

The Golf Cart Shuttle Attendant Team provides exceptional, world-class experiences through hands-on and face to face service and unreasonable hospitality. They ensure safe and timely transportation of golfers and guests to various locations including the Mountain Top Grill, Golf Course, Payne’s Valley Cottages, Ozarks National, Practice Facilities, and Cart Facility.

Responsibilities

• Provide exceptional service in the Mountain Top Grill and Clubhouse, Ozarks National Clubhouse and Practice Facilities, Cart Facility, and Payne’s Valley Cottages.
• Operate a shuttle golf cart and transport guests, golfers, and associates with safe and timely transportation.
• Assist guests with the loading and unloading of golf clubs and luggage as needed.
• Initiate contact with guests with a warm welcome and willingness to assist.
• Communicate pertinent information among team members and supervisory staff regarding daily operations.
• Perform other related duties as assigned.

Qualifications

• Minimum Degree Required: High School Diploma or Equivalent
• Basic understanding of golf operations and experience in hospitality preferred

Knowledge, Skills, and Abilities

• Ability to work on feet for short periods of time, work safely, communicate effectively, understand and carry out written and oral directions, and establish good working relationships with co-workers
• Able to work in outside weather conditions
• Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
• Be able to work weekends and holidays, mornings and evenings as business demands
• Writing - Communicating effectively in writing as appropriate for the needs of the audience
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.)
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences, via face-to-face communication and radio/earpiece
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems

Travel Requirements

Seldom/Never

Physical Requirements

• Regularly walks, sits, and stands
• Occasionally lifts up to 50 lbs

Full Time Benefits Summary

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions
• Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, Voluntary benefits, 401k Retirement Savings, Paid holidays, Paid vacation, Paid sick time
• Bass Pro Cares Fund
• And more!

Equal Opportunity Employer

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.