Golf Cart Attendant
Willowbend Club, Cape Cod · Mashpee, MA · 4 wk ago
On-siteCustomer ServiceFull-time
The Benefits
- Comprehensive benefits package including competitive medical, physical, and mental health and wellness plans.
- Life insurance coverage.
- 401(k) matching program.
- Paid time off.
Duties And Functions
- Greet members and guests warmly upon their arrival at the golf facility.
- Organize and manage the distribution and collection of golf carts efficiently.
- Aid players with loading and unloading golf bags onto carts, ensuring they have all necessary equipment.
- Maintain an organized cart staging area and ensure carts are clean, fully charged, and equipped with scorecards, pencils, and tees.
- Monitor the pace of play on the course and assist players in keeping a reasonable pace to ensure an enjoyable golf experience for everyone.
- Perform routine inspections of golf carts, reporting any mechanical issues or maintenance needs promptly.
- Responsible for cleaning and detailing golf carts regularly to maintain a professional and pristine appearance.
- Maintain the cleanliness and orderliness of the golf bag storage area and other facilities.
- Provide exceptional customer service by addressing members' and guests' inquiries, requests, and concerns promptly and courteously.
- Assist with tournament preparations, including setting up signage, tee markers, and other necessary items.
- Adhere to all safety guidelines and procedures while performing duties.
Qualification Standards
- A high school diploma or equivalent.
- Previous customer service experience, preferably in a hospitality or golf-related setting.
- Strong interpersonal and communication skills, with a friendly and approachable demeanor.
- Knowledge of golf etiquette and rules is a plus.
- Physical ability to lift and carry golf bags and equipment.
- Attention to detail and ability to multitask effectively.
- Reliable and punctual, with a strong sense of responsibility.
- Ability to work weekends, holidays, and occasional evenings as needed.