Gold Floor Attendant (Full Time)

About the role

As a Gold Floor Attendant with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional VIP service and specialty cuisine that are hallmarks of our luxury lifestyle brand. Your warm, personal attention and knowledge of our outstanding Gold Floor Attendant offering allows our guests to experience unique consistent luxury while enjoying the services provided by our Fairmont Gold Lounge.

Responsibilities

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of Fairmont Gold for our guests through detailed cleanliness, set-up and ambiance control.
• Distribution and delivery of guest’s food orders out onto the service floor and serving them at their tables to the correct guest.
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features.
• Maintain cleanliness of all chinaware. Monitor quality and consistency of all menu items being served.
• Maintain clean and orderly condition of the service line station.
• Daily requisition of all food condiments and to ensure adequate stock levels of all necessary dishware, linen and condiments for daily service operations.
• Clear and tidy up bar counter after the departure of the patrons as quickly as possible.
• Try to remember individual patron’s names and their preferences to extend a personalized service.
• Avoid any food or beverage spillage and ensure proper cleaning of the area.
• Avoid any food or beverage waste and ensure proper disposal of waste materials.
• Ensure that all food & beverage are served according to service standard.
• Avoid any food poisoning incidents and report any such incidents immediately to the management.
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Avoid any customer complaints and resolve any issues promptly.
• Avoid any damage to property and ensure proper handling of all equipment.
• Avoid any accidents and report any such incidents immediately to the management.
• Avoid any theft and report any such incidents immediately to the management.
• Avoid any unauthorized access to restricted areas and report any such incidents immediately to the management.
• Avoid any violation of hotel policies and report any such incidents immediately to the management.
• Avoid any violation of health and safety regulations and report any such incidents immediately to the management.
• Avoid any violation of environmental regulations and report any such incidents immediately to the management.
• Avoid any violation of labor laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-bias laws and report any such incidents immediately to the management.
• Avoid any violation of anti-discrimination laws and report any such incidents immediately to the management.
• Avoid any violation of anti-harassment laws and report any such incidents immediately to the management.
• Avoid any violation of anti-retaliation laws and report any such incidents immediately to the management.
• Avoid any violation of anti-violence laws and report any such incidents immediately to the management.
• Avoid any violation of anti-sexual harassment laws and report any such incidents immediately to the management.
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