Global Trial Optimization Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We foster an inclusive environment driving innovation and excellence, welcoming you to join us on our mission to shape the future of clinical development.

About the role

As a Global Trial Optimization Specialist, you will join the world’s largest and most comprehensive clinical research organization, powered by healthcare intelligence. You will develop strategic patient recruitment and retention recommendations to help clinical trial teams execute studies within proposed timelines.

Responsibilities

• Serve as expert consultant to project teams for existing projects needing recruitment and retention support
• Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (may co-manage or independently manage based on scope)
• Serve as primary project contact for Patient Recruitment and Retention programs with sponsors to maintain communication channels and adherence to reporting schedules
• Select and manage recruitment and retention vendors
• Coordinate strategy-related project activities for study teams and sponsors to confirm overall project milelines are met
• Maintain knowledge of current and innovative recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
• Leverage internal and external intelligence to support and refine strategies on assigned projects
• Support continued process improvement to maintain quality within the organization

Requirements

• Bachelor's Degree, preferably in medicine, pharmacy, nursing, or biological science
• At least 3 years of career experience, including 2 years in the conduct of clinical trials
• Some knowledge in business process analytics and continuous improvement (highly preferred)
• Pharma and/or CRO experience (highly preferred)
• Feasibility experience (required)
• Patient recruitment strategy planning experience (at site and country level)
• Infectious disease clinical research background experience (required)
• Analytical skills and ability to synthesize data
• Excellent presentation skills
• Ability to work well in a fast-paced environment
• Legally authorized to work in the United States without requiring sponsorship now or in the future

Skills

• Robust analytical skills and ability to synthesize data and differing points of view to navigate to evidence-based, data-driven solutions
• Ability to negotiate and influence stakeholders
• Strong interpersonal and communication skills
• Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
• Superior presentation skills
• Demonstrated ability to identify risks to execution and contribute to planned solutions
• Proficiency in data analysis and presentation software, Microsoft Word, and Excel
• Excellent organizational and problem-solving skills
• Effective time management skills and ability to manage competing priorities
• Ability to establish and maintain effective working relationships in a matrix environment

Schedule

Travel of 10% could be expected for client meetings and Investigator Meetings. Meetings may require domestic or international travel.

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximize savings
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals for well-being support
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others