Global Transaction Management Director

About the Role: As a CBRE Transaction Management Director, you will lead a dedicated transaction management team supporting a complex, global occupier client. This is a high-visibility leadership position on a strategically important global account — a leadership role, not simply a delivery role. You will own the health of the account’s transaction function across multiple regions, shape how the team operates, and serve as a trusted advisor to both client executives and CBRE leadership. You will balance three mandates simultaneously: delivering flawless transaction execution, building and developing a high-performing team, and helping design the future-state operating model as the account scales and evolves. In doing so, you will help define how CBRE delivers for one of its most complex clients, build a team that scales with the relationship, and position yourself for broader account and platform leadership. This hybrid position will be based in San Francisco or Chicago. What You’ll Do: Lead the Account * Serve as the senior transaction management point of accountability for the client, coordinating delivery across regions and time zones. * Partner directly with client stakeholders and CBRE account leadership to align real estate execution with the client’s global strategy. * Represent CBRE with executive presence in client-facing settings, translating complex real estate decisions into clear business outcomes. Build and Develop the Team * Lead, coach, and develop a team of transaction professionals, including direct and matrixed reports across regions. * Own staffing strategy for the account: gearing, capacity planning, role design, hiring, and retention. * Create an environment where the team operates consistently, shares best practices, and grows into broader responsibility. * Establish clear escalation paths and reporting lines so the team knows where to go when transactions get difficult. Drive Commercial and Operational Performance * Oversee a high volume and variety of transactions across office, industrial, retail, and land, ensuring quality, speed, and client alignment. * Own the account’s commercial health: fee models, reimbursement, savings tracking, forecasting, and margin performance. * Accountable for financial review and quality control, ensuring analyses are validated before reaching the client. Interpret complex financial analysis (NPV, IRR, cash flow) and translate it into executive-ready recommendations. * Maintain critical dates governance across the portfolio, with a standing review rhythm rather than ad hoc tracking. Modernize How Work Gets Done * Continuously improve the account’s operating model, playbooks, reporting, and technology to raise service quality and efficiency. * Build KPI, quality-assurance, and client-satisfaction frameworks that demonstrate measurable value. * Identify and solve complex, multi-regional operational challenges by mobilizing the right resources across CBRE.