Global Training and Project Manager

About the role

This position will provide training leadership, strategic partnership, project management, and operations consultation to local Franchise partners, team members, and our Global team through effective communication, coaching, project management skills, and training to achieve training execution that drives and balances Guest Experience and profitability.

Responsibilities

• Establish and maintain cross-cultural relationships and links with international Franchise partners and their operations teams in support of their business.
• Conduct restaurant visits to coach performance and gain feedback on an as needed basis to ensure training brand standards are executed at the highest level.
• Partner with Brinker Global Department leadership, operations, and other market support disciplines on performance consulting strategies resulting in targeted training solutions.
• Provide training execution support and assist in the development of training support materials.
• Provide consultation and expertise on holistic talent management systems and processes and influence partners to implement proven strategies consistent with Chili’s people philosophies to drive results.
• Manage Franchise Training and Culinary Contacts in the development and execution of required systems, processes, and standards, and support for local openings.
• Execute and present training seminars.
• Manage cross-functional projects and project teams with timelines and deliverables.
• Collaborate with domestic Chili’s L&D team to create and support all materials for brand rollouts and projects.
• Create, support, and maintain materials essential for the team and partner reference.
• Build and maintain relationships across all spectrums of the organization, franchise community, and vendor partners.
• Apply project management principles and techniques to own, drive, and improve processes and systems.

Requirements

• Fluent spoken and written Spanish.
• Bachelor’s degree preferred.
• 3+ years of restaurant leadership experience as a General Manager/Manager.
• New restaurant opening experience preferred.
• Training passion with extensive knowledge and skill.
• Strong project management skills, attention to detail, and ability to drive results.
• Well organized, self-managing, and motivated, with strong multi-tasking and time management skills.
• Analytical skills with strong decision-making ability.
• Strong communication skills and ability to collaborate and influence effectively with both internal and external stakeholders.
• Experience with Adobe InDesign, Illustrator, and Photoshop preferred.

Qualifications

Fluent spoken and written Spanish is required. Bachelor’s degree preferred. 3+ years of restaurant leadership experience as a General Manager/Manager. New restaurant opening experience preferred. Training passion with extensive knowledge and skill. Strong project management skills, attention to detail and ability to drive results. Well organized, self-managing & motivated, with strong multi-tasking and time management skills. Analytical skills with strong decision-making ability. Strong communication skills and ability to collaborate and influence effectively with both with internal and external stakeholders. Experience with Adobe InDesign, Illustrator, and Photoshop preferred.

Skills

• Spanish language proficiency.
• Project management skills.
• Training and coaching abilities.
• Communication and collaboration skills.
• Adobe InDesign, Illustrator, and Photoshop proficiency.

Benefits

Brinker International offers competitive benefits including medical, dental, and vision coverage; life insurance; paid vacation and holidays; 401(k) with company match; Employee Assistance Program with counseling, financial, legal, and life resources; and Best You EDU, offering education programs and tuition reimbursement.

Pay

Competitive salary based on experience and qualifications.

Schedule

Hybrid schedule with weekly flex days to work from home.