Global Trade Customs Program Manager IV -- KUMDC5888427

Location: San Jose, CA or Irvine, CADuration: 12 months (possible extension or conversion) Duties: Design and lead end-to-end program management for customs trade program initiatives including Supply Chain Security, Sustainability, and Dangerous Goods — with the agility to onboard additional customs programs.Drive Western Digital to secure and maintain CTPAT Trade Compliance certification; support global sites in securing and/or retaining AEO certifications.Serve as primary liaison with CBP and other regulatory bodies; manage communications, audits, and escalations.Scale and automate WD's Global Dangerous Goods program; embed DGR requirements into operational workflows across business units.Evaluate and deploy AI-powered tools to streamline trade program workflows — including document classification, shipment screening, and audit preparation — across all managed programs.Integrate sustainability requirements into supply chain operations, ensuring alignment with internal ESG goals and external regulatory obligations.Institute robust governance models for all managed programs; participate actively in industry associations to benchmark and enhance program value.Conduct regular risk assessments and audits to identify and remediate vulnerabilities across the supply chain trade programs portfolio.Leverage AI-assisted monitoring tools to continuously scan for regulatory changes, supply chain anomalies, and emerging trade program risks in real time.Monitor regulatory developments (CTPAT, IATA/Hazmat, sustainability mandates, customs regulations) and proactively adapt programs to remain in good standing.Develop and maintain an Internal Control Program to ensure systemic trade program adherence across all program areas.Maintain readiness for regulatory inquiries, third-party audits, and certification renewals.Act as a thought leader — define the strategic roadmap for each trade program, balancing near-term deliverables with long-term scalability.Identify and implement technology solutions to automate manual processes, reduce cost, and improve program effectiveness.Champion responsible AI adoption within trade program operations — define guardrails, evaluate vendor AI tools, and ensure AI use aligns with regulatory expectations and internal governance standards.Partner with IT and data teams to build AI/ML-powered dashboards and analytics that surface trade program trends, predict risk, and support executive decision-making.Analyze program performance data to surface improvement opportunities; drive structured continuous improvement cycles.Proactively identify adjacent customs trade program domains (e.g., trade programs, duty management, origin programs) and develop business cases to expand the program portfolio.Design and deliver role-specific training programs for employees, suppliers, and stakeholders across all trade program domains.Incorporate AI literacy into trade program training — educating teams on how to use AI tools responsibly within regulatory workflows and what AI cannot replace.Champion a culture of trade program awareness and security awareness throughout the organization.Develop accessible playbooks, reference materials, and e-learning content to scale trade program knowledge.Partner closely with Logistics, Legal, IT, Finance, and Business Unit teams to embed trade program requirements into business operations seamlessly.Coordinate with suppliers, freight forwarders, customs brokers, and other external partners to ensure supply chain-wide adherence.Represent the organization in industry forums, regulatory working groups, and with government agencies.Maintain comprehensive records of program activities: audits, risk assessments, certifications, and training.Prepare and submit required regulatory filings and reports to CBP and other relevant authorities.Provide executive-level reporting on program status, risks, and KPIs. Skills: Bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field. Master's degree preferred.Certified Licensed Customs Broker (preferred).Certified Dangerous Goods Professional (DGR).Additional certifications in trade programs, sustainability, or program management (e.g., PMP, CUSECO) are a plus. Education: 7-10 years of experience managing global supply chain trade programs, including hands-on responsibility for at least two of: Supply Chain Security (CTPAT/AEO), Dangerous Goods (IATA/Hazmat), Supply Chain Sustainability, or customs trade programs.Demonstrated track record of building programs from the ground up — obtaining certifications, designing governance frameworks, and scaling operations.Experience working directly with customs authorities (e.g., CBP) and international regulatory bodies.Experience in technology-intensive supply chains, preferably in the semiconductor, electronics, or manufacturing sector.