Global Supply Chain Coordinator

Duties And Responsibilities

Establish and maintain strong relationships with customers and suppliers by provide exemplary customer service through consistent communication and follow-up.

Provide operational support and service to our internal sales team through proactive order management.

Collaborate with various internal departments to help evaluate the following components of an export transaction:

• Evaluate risk management and seek internal approvals when applicable.
• Evaluate credit lines and track customer receivables.
• Review and approve vendor and supplier invoices.
• Understand and monitor export documentation timelines.
• Maintain IFPs logistics position to ensure export efficiency and resource allocation.
• Budget all associated expenses and reviewing with the internal sales team to confirm order profitability.
• Using our in-house trade software, convert customer orders into formatted purchase and sales orders to be sent to applicable third-party business partners.
• Maintain production dates and develop shipment plans to meet customer delivery dates.
• Globally track and trace shipments using third-party container tracking tools.
• Promptly address customer and supplier inquiries, proactively resolve issues during order fulfillment and shipment, and escalate complex matters to management as needed.

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

Skills & Qualifications

• Bachelor’s degree required
• 0-2 years of global operations or logistics skills
• Able to manage inventory, orders, and logistics to ensure accuracy
• Able to multi-task, prioritize responsibilities, and meet deadlines in a fast-paced environment
• Self-motivated individual capable of learning quickly and working independently
• Must be able to learn new tasks and complete tasks independently
• Must be able to make timely decisions in the context of the workflow
• Possess strong organizational skills, ability to multi-task and responsiveness