Global Solution Architect

World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3.6 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company’s activities since its creation in 1902. Air Liquide’s ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

About the role

The Global Solution Architect is responsible for the overall project design and delivery of GIO services, ensuring that GIO infrastructure impacts on projects and initiatives are identified. This role serves as the primary point of contact for GIO impact assessments and the coordination of GIO resources for IT infrastructure solutioning.

Responsibilities

• Oversee the IT infrastructure impact assessment process and support Digital Delivery Services (DDS) Enterprise Architects and GIO Demand Managers in identifying infrastructure impacts early in the project life cycle.
• Review high-level requirements with DDS management and project managers to provide an initial assessment of GIO impacts for all demands and projects, facilitating effective demand triage and project assignment.
• Collaborate with DDS Architects to ensure a full understanding of project requirements and potential IT infrastructure impacts.
• Ensure GIO representation in project architecture reviews (preliminary, summary, and follow-up).
• Communicate upcoming projects with GIO infrastructure impacts to GIO stakeholders.
• Collaborate with GIO teams for all project gate reviews and follow up on GIO Gate deliverables, ensuring project documentation includes infrastructure components.
• Provide recommendations for Gate approval and attend all project gate review meetings, representing the infrastructure team.
• Ensure that GIO infrastructure solutions proposed align with project requirements (timeline and scope) and communicate these impacts to key GIO stakeholders.
• Define and communicate requirements clearly to GIO teams for technical solutioning.
• Facilitate GIO technical solutioning sessions with GIO Service Line Directors, Service Managers, and Demand Managers.
• Document GIO infrastructure solutions through an IT Infrastructure Solution Design document with clear deliverables and timelines.
• Assess GIO demand coordination and/or project management requirements, working with the GIO Demand Manager and PMO Lead to ensure an effective resourcing model.
• Support GIO and customer projects in execution that have scope adjustments impacting GIO by leading the assessment of requirements and subsequent technical solutioning (including estimates, scheduling, and documentation updates).
• Develop and maintain a solid approach to providing timelines, deliverables, and estimates to DDS Management and Project Managers in collaboration with the GIO Demand Manager and GIO PMO Lead.
• Collaborate with IT PMOs to ensure alignment with existing project governance activities and deliverables.
• Report, support, and follow up on GIO multi-service line demands (in project Phase 1 or Phase 2) that are at risk or escalated to GIO Americas PMO.
• Liaise with the Global GIO Architecture team to keep them informed of all projects in the Americas with GIO infrastructure impacts.
• Provide regular updates on upcoming projects (focusing on GIO requirements) to the Global Architecture team.
• Participate in global architecture evolution meetings.
• Maintain a strong understanding of future trends in the IT field and actively engage in the global architecture community.
• Build and maintain strong relationships with GIO Americas Solution Architects and provide recommendations based on current trends and future global architecture evolution plans.
• Act as a conduit of information on business requirements and trends to the global architecture team.
• Develop and maintain the GIO Americas Architecture roadmap in line with the Global Architecture roadmap.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or other relevant area (or equivalent experience).
• 5–7 years of experience in IT (e.g., Solution Architect, Enterprise Architecture, Network Architecture, Cloud Architecture).
• Fluency in English (French is a plus).
• Experience in a multicultural environment is an asset.

Skills

• Previous experience managing projects involving integrations, infrastructure, or complex technical landscapes.
• Strong knowledge of customers (business, culture, needs).
• Good knowledge of ITIL.
• Familiarity with the latest technologies, trends, standards, products, and their applicability.
• Technical background with a good grasp of IT Infrastructure solutions (Networking, Data/Cloud, Computing, etc.).
• Advanced proficiency in GSuite (Docs, Sheets, Slides).
• Experience with ITSM, preferably ServiceNow.
• Strong knowledge of products/services sold.

Benefits

• Comprehensive family benefits, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 401(k) Retirement Plan with company match.
• Tuition Assistance.
• Paid Holidays, Vacation, and Sick time.
• Benefits start on the first day of employment.