Global Shipping Manager

About the role

The Global Shipping Manager is responsible for driving performance, cost efficiency, and continuous improvement across Sotheby’s global carrier network. This role sits between strategy and execution, prioritizing actions, driving change, and ensuring outcomes are delivered.

Responsibilities

• Carrier Performance & Commercial Management
• Manage day-to-day carrier performance across inbound and outbound transportation
• Track performance against KPIs (cost, transit time, service levels) and drive follow-up actions with carriers
• Partner with the VP of Shipping on negotiations, supporting pricing discussions, rebates, and service terms
• Contribute to carrier RFP processes through analysis, evaluation, and implementation support
• Identify opportunities to improve carrier mix and allocation by lane and region
• Continuous Improvement & Network Optimization
• Translate performance data into clear improvement opportunities across the network
• Lead execution of initiatives to reduce delays, improve reliability, and streamline workflows
• Identify and eliminate inefficiencies, including manual processes and unnecessary handoffs
• Support efforts to strengthen carrier diversification and improve network resilience
• Systems, Process & Compliance
• Act as a key business partner for transportation-related systems and tools
• Help define requirements and support rollout of enhancements, particularly those improving client visibility and communication
• Ensure systems and processes are adopted effectively and deliver intended operational benefits
• Support adherence to global trade compliance requirements by ensuring transportation processes, documentation, and carrier practices align with regulatory standards
• Partner with Legal, Compliance, and regional teams to address trade-related requirements (e.g., customs documentation, restricted shipments, cross-border processes)
• Global Initiative Execution
• Own execution of key shipping initiatives, ensuring progress against timelines and goals
• Cross-functional Partnership
• Partner with Client Experience, Supply Chain, Finance, and Compliance teams to resolve operational issues and improve end-to-end delivery
• Support escalation management with carriers and internal stakeholders
• Contribute to broader initiatives aimed at improving the client experience

Requirements

• 3–4 years of experience in logistics, supply chain, operations, or a related analytical field
• Experience working with transportation providers or managing operational performance is preferred
• Familiarity with international shipping and basic global trade compliance concepts (e.g., customs documentation, cross-border requirements) is a plus
• Strong analytical skills; advanced Excel required, experience with data visualization tools a plus
• Ability to translate data into actions and drive execution against clear outcomes
• Structured problem-solver with strong attention to detail
• Effective communicator with the ability to influence stakeholders across functions
• Early people management or mentorship experience is preferred
• High ownership mindset with a bias toward execution and follow-through

Qualifications

• Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
• Professional Certifications: Certified Supply Chain Professional (CSCP), Certified Transportation Professional (CTP), or similar

Skills

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Knowledge of global trade regulations and compliance
• Experience with transportation management software and tools

Benefits

Successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

Pay

The proposed base salary for this position ranges from $70,000-$78,000.

Schedule

N/A