Global Service Logistics Planner

About the role

As a Global Service Logistics Planner, you will play a senior-level, strategic role responsible for optimizing global inventory levels for our storage product business. Utilizing data-driven methodologies, you will analyze shipment and consumption data to forecast demand, manage a dedicated spare parts portfolio throughout its entire lifecycle, and ensure optimal part availability across global distribution centers and depots. Your work directly impacts customer satisfaction by balancing strict service excellence with operational cost efficiency using our enterprise tech stack.

Responsibilities

• Evaluate historical shipment and part-usage data to identify failure trends, forecast demand, and drive global inventory positioning decisions.
• Develop and implement strategies to maintain optimal inventory levels of spare parts and accessories, balancing budget constraints, depot capacity, and service level targets (SLAs).
• Manage the end-to-end planning lifecycle of a designated parts portfolio, aligning stocking strategies with New Product Introductions (NPI) and End of Life (EOL) phases.
• Collaborate with Product Management, Engineering, Customer Support, and Global Logistics teams to synchronize supply chain strategies with product engineering changes and business goals.
• Drive operational efficiency, forecasting accuracy, and depot performance using industry best practices and advanced data analytics.
• Leverage enterprise planning systems and analytics platforms to enhance end-to-end visibility and data-driven decision-making across the service supply chain.

Requirements

• 8+ years of direct experience in supply chain planning, demand forecasting, or aftermarket service logistics.
• Proven hands-on proficiency with SAP and Oracle Fusion ERP platforms.
• Demonstrated experience using Baxter Planning (or equivalent advanced Supply Chain Planning software) for inventory optimization.
• Strong capabilities in data manipulation and visualization tools (e.g., advanced Excel, Power BI, Tableau) to analyze complex shipment and usage data.
• Bachelor’s degree in Supply Chain Management, Logistics, Operations Research, Data Analytics, or a related quantitative field.
• Strong understanding of service parts logistics, reverse logistics, and inventory modeling (Safety Stock, EOQ, reorder points).

Pay

The target salary range for this position is 100,300 - 149,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved.

Benefits

• Health Insurance
• Life Insurance
• Retirement or Pension Plans
• Paid Time Off and various Leave options
• Employee stock purchase plan and/or restricted stocks (RSUs)

These offerings are subject to regional variations and governed by local laws, regulations, and company policies. Detailed information about the specific benefits for your region will be provided during the recruitment process.

Schedule

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. Most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.