Global Security Operations Center Specialist

Calling all innovators – find your future at Fiserv. We’re a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information quickly, reliably, and securely—any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About Your Role

The Global Security Operations Center (GSOC) is responsible for monitoring global risks—such as natural disasters, utility outages, fires, and accidents—that could pose a threat to Fiserv associates, facilities, operations, and/or clients. In this role, you’ll work in a fast-paced, ever-changing environment, composing situational briefings that meet high-level expectations to aid decision-making by senior business leaders, security executives, and facilities management.

Responsibilities

• Monitor and identify global risks that could impact Fiserv interests
• Provide intelligence to key decision-makers across business units to drive positive results
• Monitor executive and regular business travel by providing security and safety briefings
• Support incident response and crisis management
• Report on data privacy, fraud, health and safety, and suspicious activity incidents
• Monitor access to Fiserv facilities as well as various alarm and security systems

Requirements

• Bachelor’s degree or an equivalent combination of education, work, and/or military experience

Skills

• Familiarity with MS Office Suite and Open-Source Intelligence Tools (OSINT)
• Experience with internal and vendor security software programs
• Experience using tools such as Everbridge, ArcGIS, or Dataminr

Schedule

The GSOC operates 24/7/365 with the following shift structure:

• Three, eight-hour shifts Monday–Friday
• Two, twelve-hour shifts Saturday–Sunday

Important Information

• This role is fully on-site
• You must currently possess valid and unrestricted U.S. work authorization; individuals requiring sponsorship (e.g., F-1, H-1B, TN visas) will not be considered
• This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington
• Fiserv maintains separate cyber and network security teams; this role does not include assessing or mitigating those risks