Global Sales Executive (20104)

Tasks

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Maintain business relationships with accounts and develop new opportunities.
• Provide customer service to assigned customer accounts through an understanding of business requirements.
• Manage key or specific customer accounts.
• Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation.
• Manage key or specific customer accounts.
• Ensure execution of the developed sales strategies, plans and advertising or promotional programs.
• Evaluate and provide analysis for new products and international market opportunities.
• Resolve customer complaints regarding sales and service.
• Collaborate with operational team members to develop pricing and/or rates schedules.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Prepare sales forecasts.
• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Work Activities

• Discover global supply solutions for customers concerning transportation, logistics systems, imports or exports, or customer issues.
• Collaborate with other departments to integrate logistics solutions with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Discover global supply chain solutions utilizing comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
• Negotiate with customers to improve supply chain efficiency or sustainability while maximizing PGL margins.
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers with customers.
• Recommend optimal transportation modes, routing, equipment, or frequency for customers.
• Analyze all aspects of customer logistics to determine the most cost-effective or efficient means of transporting products or supplies.
• Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.

Qualifications

• Education and Experience: 1-3 Years of sales with a 3PL / Freight Forwarding organization. Industry related degree and/or certification preferred.
• Knowledge: Sales and Marketing, Customer and Personal Service, English Language, Administration and Management.
• Skills: Active Listening, Speaking, Persuasion, Social Perceptiveness, Critical Thinking, Negotiation, Service Orientation, Active Learning, Coordination, Complex Problem Solving, Judgment and Decision Making, Reading Comprehension.
• Abilities: Oral Comprehension, Oral Expression, Speech Clarity, Speech Recognition, Written Comprehension, Written Expression, Problem Sensitivity, Deductive Reasoning, Information Ordering, Originality, Tool Usage, Technology Usage, Communication among peers, Customer Service.