Global Sales Executive (20102)

Tasks

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Maintain business relationships with accounts and develop new opportunities.
• Provide customer service to assigned customer accounts through an understanding of business requirements.
• Manage key or specific customer accounts.
• Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation.
• Manage key or specific customer accounts.
• Ensure execution of the developed sales strategies, plans and advertising or promotional programs.
• Evaluate and provide analysis for new products and international market opportunities.
• Resolve customer complaints regarding sales and service.
• Collaborate with operational team members to develop pricing and/or rates schedules.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Prepare sales forecasts.
• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Work Activities

• Discover global supply solutions for customers concerning transportation, logistics systems, imports or exports, or customer issues.
• Collaborate with other departments to integrate logistics solutions with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Discover global supply chain solutions utilizing comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
• Negotiate with customers to improve supply chain efficiency or sustainability while maximizing PGL margins.
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers with customers.
• Recommend optimal transportation modes, routing, equipment, or frequency for customers.
• Analyze all aspects of customer logistics to determine the most cost-effective or efficient means of transporting products or supplies.
• Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.

Qualifications

• Education and Experience: 1-3 Years of sales with a 3PL / Freight Forwarding organization. Industry related degree and/or certification preferred.
• Knowledge: Sales and Marketing, Customer and Personal Service, English Language, Administration and Management.
• Skills: Active Listening, Speaking, Persuasion, Social Perceptiveness, Critical Thinking, Negotiation, Service Orientation, Active Learning, Coordination, Complex Problem Solving, Judgment and Decision Making, Reading Comprehension, Oral Comprehension, Oral Expression, Speech Clarity, Speech Recognition, Written Comprehension, Written Expression, Problem Sensitivity, Deductive Reasoning, Information Ordering, Originality, Tool Usage, Computer Usage.
• Abilities: Oral Comprehension, Oral Expression, Speech Clarity, Speech Recognition, Written Comprehension, Written Expression, Problem Sensitivity, Deductive Reasoning, Information Ordering, Originality, Tool Usage, Computer Usage.