Global Sales - Customer Service - Account Executive

Responsibilities

• Support assigned accounts and maintain regular communication with customers using PO trackers.
• Respond to customer inquiries and provide updates on order status, timelines, and deliverables.
• Escalate issues or risks to management as needed.
• Maintain and update customer portals and internal systems.
• Work with internal teams including Planning, Production, and Quality to support order execution.
• Attend Gate Review meetings and Line Trials as required.
• Perform other duties as assigned by manager.

Qualifications / Skills

• Bachelor’s degree in Business or related field preferred.
• 3–8 years of experience in customer service, account coordination, or sales support in a manufacturing environment.
• Strong organizational and communication skills.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Basic analytical and problem-solving skills.
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint).
• Experience with ERP/MRP systems is a plus.
• Ability to work in a fast-paced, deadline-driven environment.

Pay & Benefits

The approximate pay range for this position is $ 70,000 to $100,000. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities. The benefit package includes: Medical, Dental, Vision Life/AD&D Insurance, Paid Time Off (PTO), Special Paid Leave for employees’ personal events, Company Paid Holidays, 401(k) with employer match, Year-End Gift.