Jobs · OTHR

Global Resource Management Leader, Professional Services

Rubrik · United States · 1 mo ago
RemoteRemoteOTHR$156k–$233k/yrFull-time

About the Role

At Rubrik, we are seeking a strategic and experienced Global Resource Leader to build and lead our resource management and capacity planning function. In this critical leadership role, you will establish the operational foundation and systems for Rubrik's Global Professional Services Organization’s Resource Management function. You will be responsible for driving alignment across NAM, EMEA, and APAC in core operational workflows to ensure consistency, reduce regional friction, and improve data integrity. The ideal candidate brings deep expertise in capacity planning, resource forecasting, a strong track record of cross‑functional enablement, and the ability to partner effectively with P and Executive leadership to drive globally consistent decision‑making.

Reports To: Vice President, Global Professional Services

Responsibilities

  • Leadership & Development: Build, manage, and operate a high‑performing resource management and capacity planning system tailored for Rubrik's Global Professional Services Organization.
  • Global Process Standardization & Governance: Drive operational alignment across NAM, EMEA, and APAC, moving from “documenting standards” to actively enabling regional Consulting and Delivery leaders to own execution and adherence to a defined global resource management process.
  • Operational Efficiency & Automation: Champion process design and participate in the identification and implementation of a PSA as the system of record to eliminate manual effort and accelerate core business cycles, including capacity planning, resource forecasting, and consistent reporting.
  • Data Integrity & Business Intelligence: Ensure operational systems feed clean, harmonized data to leadership for accurate, globally consistent decision‑making.
  • Cross‑Functional Collaboration: Partner closely with PS Delivery leaders, Finance, HR leadership, and the PS Leadership team to deepen cross‑functional process ownership and enable global stakeholders, ensuring resource capacity meets projected demand.
  • Sub‑Contractor Ecosystem Management: Manage and lead a robust sub‑contractor ecosystem, seamlessly integrating external partners as a direct extension of Rubrik's internal Consulting team to dynamically scale global capacity.
  • Executive Reporting: Provide high‑level visibility and strategic recommendations to senior executives regarding global utilization, capacity forecasts, and talent distribution.

Qualifications

  • 7‑10 years of direct experience in resource management, capacity planning, or professional services operations leveraging PSA’s and AI.
  • Direct experience managing and leading a sub‑contractor ecosystem as an extension of a Consulting/Delivery team.
  • Demonstrated success in building and managing a resource management/capacity planning system and team specifically for a Global Professional Services business.
  • Significant executive‑level exposure with a proven ability to present complex data, influence senior stakeholders, and drive strategic initiatives.
  • Extensive cross‑functional organizational experience, with a track record of successfully partnering across diverse global teams and operational boundaries.
  • Strong understanding of operational systems, business intelligence, AI, and process automation within a global services resource management/capacity planning context.
  • Bachelor’s Degree in Computer Science, Business, Engineering, or a related technical field preferred; equivalent practical experience welcomed.

Pay

US (SF Bay Area, DC Metro, NYC, Seattle) – $155,500 — $233,300 USD

US2 (all other US offices/remote) – $128,000 — $217,800 USD

The role is eligible for bonus potential, equity, and benefits. Salary within each range will be determined by work location and additional factors such as job‑related skills, experience, and relevant education or training.

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