Global Resource Management Leader, Professional Services

About the role

This role will own the resource management and capacity planning function that helps drive effective professional services delivery across global regions. The leader will partner closely with delivery, finance, HR, and executive stakeholders to strengthen operational alignment, improve data integrity, and support informed decision-making. A key focus will be building scalable processes and systems that enable the organization to expand capacity while maintaining execution discipline and visibility.

Responsibilities

• Build and manage a high-performing resource management and capacity planning system
• Drive operational alignment across global regions to enhance process execution
• Champion process design and implement a PSA to streamline operations
• Ensure clean data flow for accurate global decision-making
• Partner with delivery leaders, finance, and HR to meet resource capacity needs
• Manage a robust sub-contractor ecosystem to scale global capacity
• Provide strategic recommendations and reporting to senior executives

Qualifications

• 7-10 years in resource management, capacity planning, or professional services operations with PSAs and AI
• Experience managing a sub-contractor ecosystem for a Consulting/Delivery team
• Proven success in building and managing resource management systems for Global Professional Services
• Strong executive presence with experience influencing senior decision-makers
• Cross-functional experience partnering with diverse global teams
• Understanding of operational systems and business intelligence in resource management
• Bachelor's Degree in a technical field or equivalent experience

Benefits

• Bonus potential and equity packages available
• Comprehensive health benefits and retirement plans
• Remote work options and flexible scheduling
• Professional development and training opportunities
• A collaborative and innovative work environment

Pay

$155,500 – $233,300 annually

Schedule

Remote - US based candidates only