Global Program Director

About the role

McCann is seeking a Program Director to join a lean central global team supporting a global business. In a model where the majority of team members sit within local markets, this role plays a key part in fostering a connected cross-discipline global community – driving alignment, sharing best practices, and enabling consistently high-quality work across the network. This role spans operational orchestration and creative delivery for select projects led by the central team.

Responsibilities

• Lead end-to-end delivery of key creative projects driven by the central team, ensuring on-time and on-budget delivery.
• Bring structure and clarity to the creative development process, coordinating across strategy, creative, social, and production teams across markets.
• Orchestrate Unleashed projects when there are multiple global offices participating in a creative assignment.
• Partner with office finance leads to ensure that global time codes are opened and extended to relevant global team members and follow up to ensure time is tracked.
• Partner with office finance leads to ensure that internal revenue transfers are made between offices once P.O.s are approved for creative projects with participants across various offices.
• Act as a key point of connection between the central global team and local market teams.
• Ensure clear communication of priorities, timelines, and expectations for central initiatives.
• Establish an ongoing process to collect creative from markets on a regular basis to share with central leadership for visibility.
• Act as a key point of connection across Omnicom capability leads on Nestlé.
• Coordinate integrated workstreams that require cross-capability PM stewardship.
• Establish an ongoing process to collect work samples/case studies from other disciplines to share with central leadership for visibility.
• Partner with TRR/Agency Mania reps and cross-market/cross-discipline agency teams to ensure that the survey participant lists are kept current.
• Partner with cross-market/cross-discipline agency teams to ensure action plans for underperforming teams are put in place and uploaded to the required systems.
• Proactively keep cross-market, cross-discipline, and leadership teams informed of key dates and developments.

Qualifications

• 10+ years of project or program management experience within a creative agency environment.
• Proven track record of working within global models and effectively partnering with local market teams.
• Strong understanding of integrated marketing, with the ability to work across disciplines and capabilities.
• Skilled in managing both operational orchestration and creative delivery across channels and formats.
• Demonstrated ability to bring structure, clarity, and momentum to complex, multi-stakeholder environments.
• Working knowledge of agency commercial processes including scoping, resource planning, and time tracking.
• Excellent communication, collaboration, and relationship-building skills.

Pay