Global Physical Security Technology Manager

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered. Candidates must be within a reasonable commuting distance from the posting location(s) unless an accommodation is granted as required by law.

About the role

The Global Physical Security Technology Manager is responsible for providing strategic leadership, direction, and hands-on expertise for all physical security technologies and related programs across the enterprise. Advises on the global vision for security systems, leads cross-functional project teams, and ensures that access-control, video, intrusion-detection, and converged security platforms are resilient, scalable, and aligned with business objectives and regulatory requirements. Guides the life cycle of security technology, from strategy and design through implementation, sustainment, metrics, and continuous improvement.

Responsibilities

• Defines and socializes the global security-technology roadmap, standards, and policies, while extending it to include an AI-and-analytics framework that covers data architecture, model lifecycle management, and responsible-AI guidelines.
• Leads deployments of AI-enabled video analytics, behavior-recognition, and predictive-maintenance solutions; integrates these with existing access-control and CCTV platforms.
• Champions automation, data-driven KPIs, and process improvement to enhance performance, governance, and compliance.
• Leads enterprise implementations, upgrades, and integrations of access control, CCTV, alarms, and other converged systems in partnership with IT, HR, Corporate Real Estate, and other stakeholders.
• Oversees day-to-day system health, incident response, and global emergency support for security technologies, while managing the health of analytics pipelines and ML models to ensure continuous training, drift detection, and accuracy monitoring.
• Directs diagnosis, software programming, and corrective actions to maintain optimal uptime.
• Oversees multiple security databases; extracts and analyzes data to create dashboards and executive reports that inform risk decisions and budget planning.
• Leads annual audits of access-control environments and produces evidence for investigations.
• Builds and manages capital and operating budgets for security technology. Aligns spending with strategic priorities and tracks synergy capture.
• Negotiates contracts and ensures cost-effective, future-proof solutions.
• Mentors a geographically dispersed team of security specialists and integrators.

Requirements

• BA/BS degree in IT, Business Management, Informatics or a related field and a minimum of 8 years of experience in physical security systems and security software; or any combination of education and experience which would provide an equivalent background.

Preferred Qualifications

• PSP, Network +, A+, Security +, Security Systems or IT and AI related certifications.
• Knowledge and experience in physical security convergence with expertise in IT security applications and practices, or demonstrated proficiency in system design, networking fundamentals, cybersecurity principles, and the latest physical security hardware and software and AI implementation.
• MA/MS degree in IT, Business Management, Informatics, or a related field.

Benefits

• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement).
• Medical, dental, vision, short and long term disability benefits.
• 401(k) with company match and stock purchase plan.
• Life insurance, wellness programs, and financial education resources.

Schedule

Hybrid Workforce Strategy: Associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.