Global People Operations & Compliance Lead

About the role

We are seeking a highly experienced and operationally minded Global People Operations & Compliance Lead to help scale and strengthen our global People function. This role will serve as a strategic and hands-on partner responsible for driving operational excellence across the employee lifecycle while ensuring compliance with employment laws, internal policies, and global workforce requirements.

What You'll Do

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

• Lead and optimize People Operations processes across the employee lifecycle, including onboarding, employee changes, global mobility, and offboarding.
• Develop scalable operating procedures, documentation, and process governance to improve consistency and efficiency.
• Identify opportunities for automation and process improvements across People programs and systems.
• Partner with cross-functional stakeholders including Legal, Finance, Payroll, IT, and Talent Acquisition to deliver seamless employee experiences.

Compliance & Audit Readiness

• Own global compliance initiatives, including policy development, policy maintenance, compliance training administration, and regulatory requirements.
• Ensure readiness for audits and execute on audit requirements.
• Monitor changes in employment laws and regulations and partner with stakeholders to implement necessary updates.
• Establish controls and processes that mitigate risk while supporting business growth.

Immigration & Global Mobility

• Serve as the primary People Operations lead for immigration and visa programs.
• Partner with external immigration counsel and vendors to manage visa sponsorships, renewals, and compliance requirements.
• Manage global mobility programs, including employee transfers, relocations, and cross-border workforce considerations.
• Develop scalable frameworks, approval workflows, and documentation to support a globally distributed workforce.

Contractor & Workforce Management

• Oversee contractor engagement policy, processes and governance, ensuring proper classification, documentation, and compliance.
• Partner with business stakeholders on contingent workforce strategy and administration.
• Manage relationships with EOR and workforce management vendors where applicable.

HR Systems, Reporting & Operational Excellence

• Partner business systems teams to improve data quality, reporting capabilities, and process automation.
• Establish and maintain operational metrics and dashboards to measure effectiveness and identify improvement opportunities.
• Drive continuous improvement initiatives that increase team capacity and reduce manual work.
• Implement automation strategies leveraging AI.

What You'll Need

• 6+ years of experience in People Operations, HR Operations, Compliance, or related functions.
• Experience supporting global workforces in a high-growth technology or SaaS environment.
• Strong knowledge of employment compliance, workforce administration, and HR operational best practices.
• Experience managing immigration programs, global mobility initiatives, and contractor workforce processes.
• Demonstrated success building scalable processes, documentation, and operational infrastructure.
• Experience partnering with Legal, Finance, Payroll, and executive stakeholders with excellent communication and stakeholder management skills.
• Customer service mindset when interacting with employees and key business stakeholders.
• Strong project management, systems thinking, and change management capabilities.
• Ability to balance strategic thinking with hands-on execution.