Global Mobility Contractor – Immigration & Case Management

Responsibilities

• Manage the Jira service desk queue for global mobility and immigration requests by triaging tickets, routing inquiries, and resolving routine requests.
• Track and maintain the status of active immigration cases, including H-1B, PERM, L-1, and business visas, across internal systems and external counsel updates.
• Cook up and maintain global mobility documentation within Confluence and Jira.
• Coordinate with external immigration counsel and mobility vendors on document collection, case status, and filing deadlines.
• Support international visa program administration, including letters of invitation (LOIs) and business visa processing.
• Aid in I-9 compliance tracking and immigration recordkeeping.
• Help develop and follow standard operating procedures (SOPs) for compliance-sensitive mobility processes.
• Provide administrative support to the Head of Global Mobility and Immigration.

Requirements

• 2+ years of experience in Global Mobility, Immigration, or a compliance-focused HR role
• Hands-on experience coordinating immigration cases and familiarity with common employment-based visa categories
• Experience managing immigration records, including work authorization documentation and expiration tracking
• Experience using Workday and/or Jira for case management and data tracking
• High attention to detail and the ability to manage structured, process-driven work
• Ability to handle sensitive employee information with professionalism and discretion

Benefits

• Pre-tax commuter benefits
• HireArt Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short- and long-term disability and life insurance
• 401k package

Pay

Commensurate with experience

Schedule

Full-time, ongoing contract position

Commitment

Onsite in Sunnyvale, CA