Global Launch Product / Process Engineer

About the role

The Global Launch Process Engineer serves as a key technical resource supporting New Product Launch (NPL) activities across Benchmark’s global manufacturing sites. This role partners with site engineering and operations teams to enable consistent, high-quality execution from prototype through production ramps. For this specialized role, the engineer will focus on high-complexity SMT processes with rigorous quality requirements including medical device manufacturing.

Responsibilities

• Support manufacturing activities for assigned products through New Product Launch phases including prototype, pilot, and production ramp.
• Partner with site teams to assess manufacturing readiness, with focus on process capability, materials, equipment, and production flow.
• Help identify and mitigate risks impacting quality, yield, and throughput during NPI and early production.
• Oversee and monitor implementation of customer documentation changes and internal change orders.
• Analyze first article build information, including root cause identification and corrective actions for manufacturing process issues.
• Review and mentor/support product-level FMEAs (PFMEA) as required.
• Review engineering design drawings and DFX reports prior to first article release.
• Identify and evaluate manufacturing processes, materials, and equipment associated with new product launches.
• Support internal and external corrective action plans related to New Product Launch.
• Aid in resolving yield, quality, and throughput challenges during ramp.
• Actively participate in new customer development and new business opportunities as needed.
• Promote standard methodologies and share best practices across global sites to improve consistency and repeatability.
• Ensure compliance with company policies, procedures, and applicable regulatory requirements.
• Support global manufacturing operations, including travel and on-site engagement during critical build phases.
• Perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in engineering or technical field preferred, or equivalent combination of education and experience.
• 10+ years of electronics or systems manufacturing experience.
• Demonstrated experience supporting New Product Introduction (NPI) and production ramp.
• Experience in complex and/or regulated manufacturing environments.
• Leverage Lean Sigma Green Belt or Black Belt certification preferred.
• Experience with FMEA, PFMEA, DPMO, FPY, DPM, Six Sigma, and other continuous improvement tools.
• Familiarity with advanced manufacturing technologies and applications.
• Strong problem-solving skills with a practical, hands-on approach.
• Excellent written and verbal communication skills.
• Effective interpersonal, organizational, and multitasking skills.
• Ability to work across global teams and influence without direct authority.
• Discretion, confidentiality, independent judgment, and professionalism.
• Strong customer focus and ability to support internal and external stakeholders.
• Working knowledge of productivity tools, including Microsoft Office and Microsoft Project.
• Ability to support a 24/7 global business operation and travel as required.