Jobs · Customer Service · California

Global Key Account Manager - NorCal

Festo USA · Livermore, CA · 1 wk ago
HybridCustomer Service$158k–$185k/yrFull-time

About the role

Festo Corporation is a leading supplier of automation technology and industrial training. As a Global Key Account Manager, you will play a crucial role in growing and developing new and existing customer relationships, contributing to Festo's market position and financial targets.

Responsibilities

  • Create detailed mid-range account strategies in agreement with the customer.
  • Build-up and manage account and project teams, including operational management of specialists engaged on customer projects.
  • Plan activities necessary to achieve sales objectives.
  • Identify and win projects based on excellent automation competence.
  • Collaborate internationally.
  • Achieve development milestones with designated customers.
  • Ensure satisfactory levels of customer satisfaction with designated customers.
  • Perform sales meetings with customers to identify needs and gain customer acceptance of Festo's products and solutions.
  • Understand and communicate the organizational structure of the customer, building relationships with key decision makers and understanding their decision-making processes and requirements.
  • Support the definition and marketing of customer solutions as input for the product development process.
  • Initiate and lead process improvements to develop key accounts in a more efficient and effective way, such as through capacity planning in SAP.

Requirements

  • University Degree (engineering and/or business studies; electrical engineering advantageous)
  • Fluent language skills in English
  • Knowledge of MS-Office and CRM-tools
  • 5 years’ external experience
  • Special experience in Management of sales processes, Key Account management
  • Experience in project management methods is advantageous
  • Experience in industrial B2B sales
  • Communication and negotiating skills
  • Winning complex sales

Qualifications

  • Knowledge of SAP

Skills

  • Knowledge of Festo products and solutions
  • Ability to build and manage relationships with key decision-makers
  • Project management experience
  • Strong communication and negotiation skills
  • Experience in B2B sales

Benefits

Festo Corporation offers a robust benefits package, which includes Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance, and many more.

Pay

The annual base pay range for this role is between $158,000-$185,000.

Schedule

N/A

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