Global Key Account Manager, US

What You’ll Be Doing

• Develop and execute a global account strategy aligned to IQVIA Health priorities, client objectives, and long-term growth opportunities.
• Build and sustain trusted relationships with senior client stakeholders, executive sponsors, and decision makers across the account.
• Expand and deepen engagement across the client organization, including identifying new audiences, influencers, and strategic partnership opportunities.
• Drive customer satisfaction, secure key renewals, and grow sustainable revenue streams across IQVIA offerings and service lines.
• Lead global, regional, functional, and business-unit account teams to build a strong opportunity pipeline and deliver coordinated client engagement.
• Leverage internal best practices, market insights, and cross-functional expertise to identify new business opportunities and improve account performance.
• Absess business risks and market changes that could impact the account relationship, including competitive dynamics, client strategy, portfolio priorities, and R&D pipeline shifts.
• Orchestrate internal resources, remove barriers, and align teams around innovative solutions that support renewals, expansion, and strategic growth.
• Position IQVIA Health as a strategic partner across primary solution areas and emerging capabilities.
• Contribute input to solution development, thought leadership, and new business partnerships for large pharmaceutical accounts.
• Introduce and position new IQVIA Health assets, acquisitions, and capabilities with relevant client stakeholders.
• Personally lead strategic global or multi-country opportunities that are critical to achieving account plan and financial goals.
• Mentor account leaders and junior colleagues, helping strengthen performance, commercial discipline, and leadership capability.

Experience

• 10+ years of experience in pharmaceutical, life sciences, healthcare, commercial services, or a related industry.
• Demonstrated success managing large, complex, global strategic accounts.
• Penned ability to grow revenue by selling complex, multi-service solutions across a broad portfolio of capabilities.
• Track record of balancing near-term opportunity execution with long-term strategic account development.
• Experience navigating global matrixed organizations and managing multiple sophisticated client relationships simultaneously.

Skills And Capabilities

• Executive presence and credibility with C-suite, senior commercial, and strategic decision makers.
• Strong consultative selling, negotiation, and opportunity management skills across the full sales cycle.
• Ability to translate client priorities into clear account plans, measurable actions, and disciplined execution.
• Strong financial acumen, including forecasting, pipeline management, revenue planning, and account performance reporting.
• Excellent written, verbal, presentation, and stakeholder communication skills.
• Collaborative leadership style with the ability to influence across functions, geographies, and business units.
• High degree of ownership, accountability, resilience, and self-motivation.
• Proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel.