Global Key Account Manager (Consumer & Retail)
CEVA Logistics · Houston, TX · 1 mo ago
HybridBusiness DevelopmentFull-time
About the role
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
Responsibilities
- Lead the development and implementation of account plan(s) including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and budget/target for business growth and development
- Identify and qualify opportunities for additional business. Develop qualified opportunities from 'contact to contract', together with the relevant Cluster Business Units (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development
- Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors
- Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure
- Manage P&L’s and accounts receivable from a global to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place
- Develop plans to ensure the retention of current global business levels with specified accounts, preferably to a "no bid" level of confidence
Requirements
- Masters degree advantageous
- Specific Logistics and/or multi-national focus
- Skilled relationship management professional with proven track record (10+ years) in related experience with half of that being in a senior capacity
- 3+ years commercial negations
- Network management experience (5+years)
- 5+ years minimum experience in global account leader role
- 3+ years minimum positive track record in P&L responsibility; multi-national sites
Qualifications
- Mature judgment and decision-making
- C-Level training
- Smart Solution Selling experience
Benefits
- Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
- Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
- 401(k) with company match.
- Flexible Paid Time Off programs including company paid holidays.
- Tuition reimbursement program.