Global Job Trainer – Molding Technician

About the role

This position combines hands-on technical expertise with global training responsibilities. The role is responsible for designing training materials, coaching employees and job coaches, supporting onboarding, and ensuring standardized work practices using Job Instruction methodology.

Responsibilities

• Create and maintain high-quality, up-to-date training materials, job aids, and standardized work documents for assigned area.
• Deliver TWI Job Instruction (JI) and support structured on-the-job training for new hires, cross-training, and upskilling efforts.
• Mentor and evaluate local job coaches, building frontline training capability across all shifts.
• Monitor training effectiveness and take proactive action to maintain consistency and compliance with best practices.
• Troubleshoot technical issues related to molding processes and equipment; provide solutions when possible and escalate complex problems to engineering teams.
• Dismantle, clean, assemble, and set up molding tools for production modules.
• Collaborate closely with production and mold maintenance teams to ensure seamless mold management and minimize downtime.
• Evaluate injection intervals and performance of individual molding tools to support process stability.
• Troubleshoot technical issues escalated by molding operators and resolve where possible; escalate unresolved issues to engineering teams.
• Ensure training meets safety, quality, and production performance standards.
• Participate in area whiteboard meetings, huddles, and shift pass-downs to align training needs and reinforce performance expectations.
• Assess and escalate visual quality or process deviations in accordance with escalation procedures.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of hands-on experience in molding production.
• Proven understanding of workflows, safety protocols, and quality standards in a production or manufacturing environment.
• Experience in training, mentoring, or onboarding team members preferred.
• Willingness to travel domestically and internationally for training as needed.

Skills & Competencies

• Strong communication and coaching skills; able to clearly explain tasks and provide constructive feedback.
• Demonstrated ability to work independently and collaboratively in a fast-paced production setting.
• Comfortable using digital tools such as email, document systems, and production tracking tools.
• Proficiency in English (verbal and written) required – minimum CEFR level B2–C1 or equivalent.

Benefits

The role offers a competitive salary range of $35.65 - $35.65 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group also provides a comprehensive remuneration package, including family care leave, insurances, well-being initiatives, and a colleague discount. Additionally, there is an opportunity for bonuses and participation in the company's annual Play Day and sustainability initiatives.

Pay

The salary for this position has a range of $35.65 - $35.65 based on anticipated responsibilities, market benchmarks, and organizational constraints.

Schedule

This position combines hands-on technical expertise with global training responsibilities. The role is responsible for designing training materials, coaching employees and job coaches, supporting onboarding, and ensuring standardized work practices using Job Instruction methodology. Trainers are also accountable for embedding and sustaining global standards in their respective areas and are active participants in the Global Trainer Network, representing Virginia in cross-site alignment and knowledge sharing efforts. The Global Job Trainer – Molding Technician supports molding production. Approximately 60% of the time is dedicated to formal training, development, documentation, and instruction. The remaining time is spent actively engaged in the Molding Production department to maintain relevant technical skills and provide on-the-floor coaching.