Global Integrated Talent Operations Lead
About the role
The Global Integrated Talent Operations Lead will shape and run the operational engine behind Integrated Talent Solutions. This role connects strategy to execution across our operating model, global processes, technology roadmap, performance and change portfolio.
Responsibilities
Lead the ITS operating model
Translate the ITS strategy into a clear global operating model, with defined ownership, decision rights, interfaces and ways of working
Maintain an integrated roadmap of the major capabilities and changes landing across ITS, making dependencies, risks and impact visible
Lead priority cross-functional initiatives from problem definition through implementation, adoption and measurable results
Shape the future of global talent operations
Design and continuously improve end-to-end talent processes, removing unnecessary handoffs, duplication and recurring points of failure
Establish practical global standards, service expectations and governance while allowing for justified regional or business variation
Use data, user feedback and root-cause analysis to solve systemic problems and improve the recruiter, hiring manager and candidate experience
Shape technology, automation and AI enablement
Represent ITS as the business owner for the talent technology roadmap, partnering with People Technology and product teams to prioritize the problems and outcomes that matter most
Identify and scale automation and AI opportunities that remove low-value work, improve decisions and create capacity
Define business requirements, success measures and adoption needs, ensuring solutions are tested against real workflows before they scale
Support technology and vendor decisions by connecting user need, cost, risk and expected value
Create operating rhythms that help ITS leaders see performance, make trade-offs, resolve risks and hold work to account
Connect the work and drive adoption
Work across Hiring Innovation and Velocity, Talent Intelligence, Talent Marketplace, functional talent delivery and onboarding to strengthen how the work connects end to end
Build alignment across senior stakeholders with different priorities and drive decisions through evidence, judgment and constructive challenge
Create practical playbooks, communications, enablement and feedback loops that help new ways of working take hold
Represent the ITS operational perspective in broader People and enterprise programs, surfacing talent implications and dependencies early
Qualifications
Significant experience in talent operations, recruiting operations, HR transformation, product operations, enterprise program leadership or a related field
A track record of translating complex strategy into practical operating models, processes and cross-functional delivery
Strong knowledge of modern talent acquisition or talent practices and a clear point of view on how the function must evolve
Experience shaping technology-enabled change in partnership with technical teams. Workday Recruiting experience is helpful but not required
Practical understanding of automation and AI, including where these capabilities add value and where human judgment or stronger controls remain essential
Strong analytical and commercial judgment, with the ability to frame choices, evaluate trade-offs and make clear recommendations
Prowess in influencing senior stakeholders and leading across organizational boundaries without direct authority
Excellent written and verbal communication, with the ability to make complex issues understandable and actionable
You combine strategic thinking with a willingness to get close to the work
You bring a point of view, listen well and challenge constructively
You create clarity, bring the right people together and follow through from decision to adoption
Pay
The targeted pay range for this position in the following locations is:
United States - Dallas Infomart Office: $136,000 - $204,000 USD / Annual
Canada - Toronto Office: $139,000 - $209,000 CAD / Annual