Jobs · Customer Service

Global Immigration Manager

TalentHop · United States · 3 wk ago
RemoteRemoteCustomer Service$136k–$200k/yrFull-time

About the role

The organization operates in the global mobility and immigration sector, managing immigration strategy and operations across more than 40 countries. It addresses challenges in ensuring compliant and scalable immigration solutions that support a global workforce's agility, partnering with employees, vendors, and cross-functional teams worldwide.

The GLOBAL IMMIGRATION MANAGER will lead and develop the global immigration program by shaping policies, driving strategy, and managing vendor networks. This role ensures compliant and scalable immigration operations, directly impacting workforce mobility and enabling the organization to meet talent and business objectives. The manager will also mentor immigration professionals and collaborate across teams to integrate immigration into broader business planning.

Responsibilities

  • Lead global immigration strategy and policy development aligned with talent and business goals.
  • Oversee global immigration operations, including primary accountability for US immigration compliance and consistency.
  • Manage and develop immigration team members, promoting collaboration and continuous learning.
  • Collaborate with Legal, Talent Acquisition, and People Operations to integrate immigration with business planning.
  • Drive vendor performance, process improvements, and scalable initiatives to enhance compliance and efficiency.
  • Support mergers, acquisitions, and market expansions through immigration due diligence and solution design.
  • Serve as a subject-matter expert and trusted advisor on immigration matters globally.

Requirements

  • 6–10 years of global immigration experience with expertise in multiple jurisdictions, including US and EMEA.
  • Experience leading immigration programs in multinational, fast-paced environments balancing compliance and employee experience.
  • Proven ability to manage teams and vendor relationships effectively.
  • Strong communication and problem-solving skills with the ability to work cross-functionally.
  • Strategic thinking with attention to operational detail.
  • Interest in leveraging new tools, including AI, to improve processes and employee experience.
  • Demonstrated integrity, adaptability, and sound judgment.

Pay

The national base pay range for this position within the United States, including Illinois and Colorado, is $136,000—$200,000 USD. Compensation includes opportunities for equity grants.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Commuter benefits match.
  • Paid time off and paid sick leave in compliance with applicable laws.
  • Disability and basic life insurance.
  • Family-forming assistance.
  • Mental health program support.

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