Global Hyperscale Account Manager

Responsibilities

• Cultivate long-term relationships with hyperscale clients and manage contract renewals
• Oversee the implementation of data center products and services, managing project scope and schedules
• Serve as the primary point of contact for resolving complex customer issues
• Deliver performance reports and maintain clear communications with executive stakeholders
• Lead negotiations around pricing and terms, leveraging CRM systems

Qualifications

• 5+ years in account management, project management, customer support, or data center/IT delivery
• Strong knowledge of data center infrastructure including power, cooling, networking, and cloud services
• Proven experience leading multi-phase project implementations and managing escalations
• Bachelor's degree preferred
• Strong communication and collaboration skills, especially in prioritization

Benefits

• Remote working location
• Minimal travel required (10–15%)
• Flexible work options for work-life balance
• Comprehensive health, wellness, and retirement plans

Pay

$125,000 – $150,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available