Global Head of Human Resources

Position Summary

A multi‑location professional‑services organization is seeking a Head of HR to lead its global people function across U.S. and international offices. This executive will set HR strategy, oversee day‑to‑day operations, and ensure consistent, high‑quality support for a fast‑paced, client‑service‑driven environment. The Head of HR will own the full employee lifecycle — talent acquisition, onboarding, performance management, compensation and benefits, employee relations, and offboarding — while ensuring compliance with employment, labor, and benefits regulations across multiple jurisdictions. The ideal candidate is a decisive, autonomous HR leader with exceptional communication skills, strong executive presence, and the ability to deliver solutions efficiently without requiring heavy oversight from senior leadership.

Responsibilities

• HR Strategy & Leadership: Develop and execute a comprehensive HR strategy aligned with organizational goals. Lead and mentor HR team members across domestic and international offices. Serve as a strategic advisor to senior leadership on workforce planning, organizational structure, and talent‑related risk. Manage the HR budget and oversee vendor relationships.
• Compensation & Benefits: Oversee compensation frameworks, salary bands, and annual review cycles. Manage benefits programs, vendor relationships, and renewal processes. Ensure compliance with fiduciary and regulatory requirements for retirement and savings plans.
• Talent Acquisition, Onboarding & Offboarding: Build a scalable recruitment strategy to support organizational growth. Oversee onboarding programs to ensure a consistent, high‑quality new‑hire experience. Manage offboarding processes, exit interviews, and documentation.
• Performance Management: Lead the performance‑review cycle, including systems, timelines, and calibration. Guide leaders through performance improvement processes and sensitive personnel matters. Ensure documentation and follow‑through on performance issues.
• Leave, Disability & Occupational Health: Oversee U.S. disability programs, workers’ compensation, and related state‑specific requirements. Coordinate statutory leave obligations internationally. Manage accommodations, return‑to‑work processes, and related compliance.
• Employee Relations & Investigations: Serve as the escalation point for employee‑relations matters and workplace conflict. Oversee investigations involving misconduct, grievances, or policy violations. Manage restructurings, reductions in force, and other sensitive organizational changes.
• Policy & HR Documentation: Maintain and modernize HR policies, handbooks, and templates across jurisdictions. Ensure accurate and compliant documentation of employee records. Develop and update workplace policies and codes of conduct.
• Compliance & Regulatory Oversight: Ensure compliance with federal, state, and international employment regulations. Monitor regulatory changes and adjust organizational practices accordingly. Partner with legal resources on matters involving employment‑law risk.
• Professional Development & Role‑Specific Requirements: Support professional‑development programs and advancement processes. Coordinate training initiatives and integration programs for new hires. Partner with department leaders on career progression and workforce planning.
• International HR Oversight: Provide strategic direction for HR operations outside the U.S. Coordinate with external advisors on statutory obligations, mobility programs, and cross‑border employment matters. Ensure consistency and compliance across international offices.
• HR Systems, Data & Analytics: Oversee HRIS platforms and ensure data accuracy. Deliver workforce analytics to leadership, including headcount, turnover, and compensation insights. Maintain controls for hiring, promotions, compensation changes, and employee‑file governance.

Qualifications

• 10–15+ years of progressive HR leadership experience in professional‑services, corporate, or multi‑office environments.
• Experience overseeing HR across multiple states; international exposure strongly preferred.
• Deep knowledge of U.S. employment law, benefits administration, and performance management.
• Bachelor’s degree required; advanced degree or senior HR certification preferred.
• Demonstrated success advising senior leaders and managing sensitive personnel matters.
• Strong executive presence, communication skills, and ability to operate independently.

Key Competencies

• Strategic mindset with strong operational execution.
• Exceptional communication and stakeholder management.
• High judgment, discretion, and ability to navigate complex situations.
• Strong organizational and analytical capabilities.
• Ability to thrive in a fast‑paced, client‑service‑driven environment.