Global Hatchery, Commercial Support Lead

About the role

This position serves as the primary Commercial Representative for the entire Zoetis Global Hatchery portfolio within an assigned market or region. The role is responsible for providing high-level commercial support to achieve annual gross revenue and margin targets within budgeted expense parameters. It focuses on driving new business growth and customer retention within assigned accounts, including Embrex, Hatchery Vaccines, and VMD. As the Regional Commercial Support Lead, this position brings strong industry and product knowledge gained through experience within the assigned market or region. The role also supports the development and capabilities of other market-level BioDevice Commercial staff and dynamically supports areas of need within the International Commercial Organizations to contribute to the growth of the BioDevices and Hatchery portfolio business.

Responsibilities

• Works closely with local market Poultry Business Unit Managers and/or BioDevice Commercial Managers to assist in developing strategies, identifying key customers, and identifying business opportunities.
• Provides product portfolio training to local market Poultry/BioDevice Business Unit Managers and their teams to increase understanding of the Hatchery portfolio.
• Works closely with other BioDevice Commercial Managers and Support Specialists to ensure alignment with the Global BioDevices strategy.
• Promotes and supports commercial activities, including lease, sales, and package programs, for the Zoetis Global Hatchery portfolio, including Hatchery Vaccines, BioDevices, Parts, and Services.
• Coordinates all Zoetis BioDevices commercial activities within assigned markets/regions.
• Is responsible for monthly, quarterly, and annual BioDevices portfolio forecasting for the assigned market/region.
• Manages corporate and complex-level communications with customers regarding Zoetis Global Hatchery, VMD, products, and services.
• Develops account plans for assigned accounts and serves as a team member on account plans led by market-level Commercial teammates.
• Maintains current knowledge of customers and utilizes the Hatchery Database to maximize business opportunities.
• Initiates and maintains regular communication regarding customer requirements with internal Zoetis groups, including Customer Service, Veterinary Services, Marketing, market-level Commercial teams, and Global Hatchery Operations.
• Continues to build and develop an industry network to strengthen understanding of customer strategies and gain early awareness of and involvement in emerging opportunities.
• Prepares reports to keep management and team members informed of industry news, customer developments, sales objectives, accomplishments, and competitive information.
• Builds customer loyalty to Zoetis Global Hatchery products and services by developing relationships with key account decision-makers and influencers.
• Provides feedback to support the development of marketing plans.
• Utilizes the Customer Relationship Management (CRM) tool to manage accounts, contacts, and business activities.
• Stays abreast of changes and future needs within assigned accounts and provides monthly forecasts.
• Provides proactive guidance for Operating Plan development and execution.

Requirements

• Bachelor's degree in Agricultural Sciences, Life Sciences, Agribusiness, Business, or a related field.
• 7+ years of experience in poultry, animal health, agricultural, or related industry.
• 4+ years of commercial/customer-facing experience.
• Bilingual in English/Spanish.

Preferred Qualifications

• Highly developed interpersonal skills.
• 7+ years of experience in BioDevice preferred.
• Strong business acumen.
• Excellent oral and written communication skills.
• Ability to manage multiple tasks.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Project software).
• Excellent attention to detail.
• Promotes teamwork and cooperation.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Physical Position Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee's usual work location is in the field.
• Must be able to travel overnight 50% of the time and possess a valid Driver's license and clean driving record.
• Must have the ability to work in animal environments normal to the poultry industry and cGMP/Human Flu Vaccine Production facilities.
• Must be located in the region supported.

Pay

The U.S. base salary range for this full-time position is $140,000 to $220,000. The range displayed reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation and long-term incentives.

Benefits

• Comprehensive healthcare and insurance benefits beginning on day one.
• 401K plan with a match and profit-sharing contribution from Zoetis.
• 4 weeks of vacation.
• Additional benefits supporting physical, emotional, and financial wellbeing, including family and lifestyle resources.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture, and commercialize vaccines, medicines, diagnostics, and other technologies for companion animals and livestock. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection, and support.