Global Fulfillment Center of Excellence Specialist
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we welcome makers, forward‑thinkers, and problem solvers who want to do their best work.
About the role
As a Global Fulfillment COE Specialist, you will lead transformational change across a global network of fulfillment centers by driving standardization, operational excellence, and strategic project execution. You will partner with cross‑functional teams across operations, Customer Care, Planning, Quality, IT, Analytics, and third‑party logistics providers to improve fulfillment performance, scalability, and value realization. You will report to the Global Fulfillment Center of Excellence Manager and have a hybrid work schedule.
Responsibilities
- Improve consistency and efficiency across global fulfillment centers by developing standards, procedures, best practices, training programs, and audit routines that ensure compliance and continuous improvement.
- Manage two to three major transformation projects concurrently, including scope definition, milestone planning, resource alignment, risk management, communication, implementation, and project closure.
- Lead project intake, prioritization, and governance activities by maintaining visibility to scope, status, risks, dependencies, decision rights, and escalations across multiple initiatives.
- Define and measure value realization across cost, service, productivity, and throughput metrics, partnering with analysts to validate and report project outcomes.
- Coordinate with operations, Customer Care, Planning, Quality, IT, Analytics, and third‑party logistics partners to drive alignment, remove roadblocks, and deliver leadership‑ready recommendations.
Essentials
- Bachelor’s degree in Supply Chain, Engineering, Business, or a related field.
- Legal authorization to work in the U.S. (no visa sponsorship available).
- Ability to travel up to 30% of the time.
Preferred qualifications
- 5+ years of experience in supply chain, logistics, distribution, or fulfillment operations.
- At least 3 years of experience managing cross‑functional projects or programs with responsibility for scope, schedule, and benefit realization.
- Demonstrated success leading multiple concurrent initiatives within a matrixed environment where project resources do not directly report to the project leader.
- Experience with warehouse systems and automation programs, including WMS, dimensioning and weight capture, robotics, palletizing, network design, or transportation optimization.
- Experience with process improvement methodologies such as Lean or Six Sigma.
- Project management certification such as PMP or PRINCE2.
- Experience utilizing project execution tools including initiative charters, milestone reviews, issue tracking, dependency management, and change control.
- Fluency with SAP transactional data and Power BI reporting.
- Experience working across North America, EMEA, and AP fulfillment operations.
Benefits
- Health Insurance including Medical, Dental, and Vision.
- 401(k) retirement plan.
- Paid Time Off.
- Parental and Caregiver Leave.
- Flexible work schedule – work with your manager to align your schedule with personal needs.
Schedule
Hybrid work schedule: employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.