Global Donor Communications Manager

About You

You are emotionally intuitive and passionate about crafting sophisticated, high-quality narratives that help donors feel the impact of their investment and see the possibility of deeper partnership. You combine editorial excellence with strategic thinking. You can understand a donor's motivations, distill complex program information, and translate field realities into polished, donor-ready communications. You excel at working across functions — from programs to finance to fundraising — and you enjoy bringing clarity, structure, and cohesion to multi-stakeholder projects. You are energized by iterative collaboration with global team members, and you are known for being reliable, diplomatic, deadline-driven, and deeply curious about the lived experiences of the communities we serve. You believe in the power of clear vision, and you are excited to help share proof of the life-changing impact of eyeglasses with donors who want to drive meaningful change.

About Us

VisionSpring increases lifelong earning, learning, safety, and well-being through eyeglasses for people vulnerable to poverty. We believe in the wonder of clear vision for everybody. Our vision is to ensure that everyone who needs eyeglasses will have them by 2050. We sell and deliver radically affordable optical products and services and develop markets for eyeglasses. This 700-year-old technology has failed to reach 1 billion people in need of vision correction, most of whom live on less than $4 a day.

We serve low-income consumers, not as beneficiaries but as customers. Our customers expect high-quality, affordable products and eyecare services, and are willing to spend their limited discretionary income on the immediate and tangible benefits of vision correction.

As a social enterprise, we are purpose first. We blend philanthropic and earned revenue, drawing on nonprofit and business practices, and utilize sales and efficiency metrics, as well as social impact measures, to bring vision correction to an ever-growing number of people. We catalyze collaborative action in an expansive, multisector partner network and use our evidence and experience to influence systems change and close the global clear vision gap.

We believe in scaling our impact, not our organization. We are a lean team of doers, which means you'll have the opportunity to take on significant responsibilities and make a direct impact on our mission.

Our big goal: Everyone who needs eyeglasses will have them by 2050.

Job Requirements

• 5-8 years of experience in donor communications, development communications, external communications, editorial strategy, or related roles.
• Exceptional writing, editing, and narrative development abilities.
• Demonstrated success producing communications for donors, foundations, philanthropists, or institutional audiences.
• Ability to distill complex program and research information into clear, compelling messages.
• Experience coordinating cross-departmental projects with multiple contributors and tight deadlines.
• Strong project management, organizational, and analytical skills.
• Comfort working across time zones and cultures with flexibility and diplomacy.
• Commitment to equity, dignity, and ethical storytelling.
• Highly organized, proactive, and accountable.
• Experience in social enterprise, NGO, or global health environment.
• Skills in PowerPoint, Canva, Adobe tools, or digital publishing platforms.
• Legally authorized to work in your current location.

You will impress us if you have

• Familiarity with M&E frameworks, research dissemination, or impact measurement.
• A track record of preparing high-impact donor decks, data visualizations, or storytelling presentations.
• Experience working within a philanthropic grant-making institution.
• Substantial professional or personal time spent within Low- and/or Middle-income countries (LMICs).

Job Responsibilities

• Donor Communications Development: Develop, write, edit, and refine high-quality donor-facing materials, including: reports (quarterly, annual, ad hoc), case studies and impact stories, white papers, research summaries and evidence translations, fact sheets, one-pagers, primers, and donor-specific slide decks and presentations. Package data, impact evidence, research findings, and field insights into clear, compelling, emotionally resonant narratives. Ensure all donor communications reflect VisionSpring's brand voice, values, and commitment to dignity. Act as the primary liaison for donor comms with Programs, M&E, Resource Mobilization, and Finance, ensuring accuracy, clarity, and consistency. Build on templates, guidelines, and workflows that improve quality, speed, and internal alignment. Build donor audience frameworks including segmentation, personas, and tailored messaging.
• Donor Engagement & Event Communications: Shape communication strategy and messaging for in-person and virtual donor-focused events, briefings, and convenings. Support production of global and in-market donor event materials: scripts, run-of-show content, visuals, talking points, and follow-up communications. Collaborate on donor-facing campaigns and special stewardship moments (e.g., end-of-year communications, donor delight gifts, milestone updates).
• Project Coordination & Content Farming: Manage the end-to-end production of donor reports and communications: structuring the narrative, setting timelines / production calendars, coordinating with subject matter leads, farming out contributions, managing reviews and approvals, and overseeing design and formatting. Collaborate on packaging customer stories, photography, and multimedia content for specific donors. Ensure country teams are equipped with donor-aligned collateral, messaging, and materials for in-country fundraising communications.
• Measurement & Optimization: Track donor engagement with communications and analyze their role in retention, satisfaction, stewardship, and relationship expansion. Use data, storytelling, and insight to strengthen donor relationships. Contribute to internal tracking on communications performance.
• Media, Research & Dissemination: Support dissemination of research studies, RCT findings, and evidence-based publications to donor audiences. Package technical insights into accessible, donor-friendly formats. Collaborate with the Comms team to share relevant media features, press releases, and field stories with donor audiences.

Benefits

• Compensation: Salary range is $80,000 - $90,000 per year, based on location, experience and education.
• Comprehensive benefits, including medical, dental, and vision, as well as 401(k) with match, pre-tax commuter plan, and generous vacation/personal time.